- CACI International (Chantilly, VA)
- …systems for performance, especially in high-security environments. + Act as an escalation point for advanced OS troubleshooting of supported servers. + Understanding ... of storage systems and backup solutions. + Communicate effectively and collaboratively with customers, stakeholders, and peers. + Stay current with the latest Windows technologies and security practices relevant to government and defense sectors. + Document… more
- Bausch + Lomb (Richmond, VA)
- …all customer issues in appropriate manner through formal and informal escalation methods to secure timely resolution to customer problems. Maintains company ... assets, including parts inventory and test equipment assigned. Develops a thorough command of the ophthalmic industry terminology, procedures, and technology as needed to provide support on products manufactured and distributed by B+L and for B+Ls customers.… more
- V2X (Springfield, VA)
- …position. + The Principal Systems Administrator serves as the highest internal escalation tier for the Server O&M team providing advanced troubleshooting support and ... guidance to rapidly assess and remediate challenges across the IT enterprise that arise. + When issues, incidents, and/or problems do occur, the Principal Systems Administrator ensures the situation is driven, ideally delegated to a capable resource, and… more
- Bon Secours Mercy Health (Chester, VA)
- …energy Exposure to high pitched noises Gaseous risk exposure **Skills** De- escalation Physical interventions Patient Centered care Performing medical and safety ... screenings Working within an interdisciplinary team Monitor patient condition during treatment Inform medical professionals regarding patient conditions and care Record patient medical histories Analyzing data or information Scheduling Attention to detail… more
- Fujifilm (Richmond, VA)
- …resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root ... cause analysis that will lead to effective problem solving. + Ensures that all administrative duties and paperwork are completed neatly, accurately, and submitted promptly. + Must be prepared to work odd hours and overtime hours on occasion and travel as… more
- Black & Veatch (Virginia Beach, VA)
- …design phases. Perform productivity analysis of estimates. Prepare contingency, escalation , and reconciliations for estimates. Attend all required project meetings. ... Prepare an estimate plan with the project team and identify the division responsibility to meet all required deliverables. Coordinate with project key department stakeholders identified in the estimate plan to meet the project timlines and milestones. Attend… more
- Amazon (Arlington, VA)
- …surveys, focus groups and 1:1 interviews - Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical ... or operational constraints. - Collaborate with global stakeholders in other regions to define requirements that support international use cases. - Define user stories and product requirements; while contributing to the technical design of new product features.… more
- Siemens (Chantilly, VA)
- …review meetings, and schedule formal training. Act as the point of escalation for customers with concerns over scheduling and dispatching. Coordinate with Operations ... Managers to align availability and scheduling of staff technicians and specialists. Complete service request and dispatch documentation. Review, process, and distribute service documentation through the SAP service platform. Supervise Service Coordinators to… more
- US Foods (Salem, VA)
- …and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. **ESSENTIAL DUTIES AND ... RESPONSIBILITIES** * Drive achievement of key results for the area. * Collaborate with Business Leaders to influence business strategy based on a deep understanding of the business implications for the area, including employee and labor relations. *… more
- ABC Imaging (Annandale, VA)
- …logistics. Key Responsibilities: -Lead procurement activities and act as a first escalation point for purchasing issues. -Review requisitions and purchase orders for ... accuracy, policy compliance, and supplier -terms. -Maintain and expand a vetted vendor list; source best-fit suppliers for equipment needs. -Negotiate total cost of ownership for equipment, maintenance, and related services. -Create, track, and expedite POs;… more