- Amazon (Arlington, VA)
- …and systems teams to ensure rapid, seamless implementation - Provide escalation support for troubleshooting complex networking issues, including switching, routing, ... interconnectivity, performance, and platform configurations - Establish and maintain network engineering standards, partnering with cross-functional teams to ensure alignment with industry best practices and security requirements - Develop and enhance network… more
- House of Blues (Bristow, VA)
- …are reported to appropriate remote support or service delivery teams, following established escalation procedures. * Act as an onsite liaison with remote IT support ... teams troubleshooting reported issues with venue technology * Be the onsite contact and provide guided access for visiting IT service or support providers * Provide onsite assistance to tour production by helping to establish artist Internet connectivity or… more
- Amazon (Herndon, VA)
- …large, complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs ... with technical constraints - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate program information to stakeholders - Travel up to 25% About the team Why AWS Amazon Web Services (AWS) is the world's most… more
- DXC Technology (Ashburn, VA)
- …continuity, and operational excellence. + Advise on governance structures and escalation protocols for AMS delivery. **Strategic and Advisory Functions** + Analyze ... market trends and client buying behaviors to shape AMS offerings and go-to-market strategies. + Integrate SAP AMS services with other enterprise offerings (eg, cloud, data, security) for multi-portfolio pursuits. + Contribute to portfolio development by… more
- Amazon (Arlington, VA)
- …initial troubleshooting of system issues and create tickets for development team escalation when necessary - Identify, document, and analyze recurring issue patterns ... to develop systematic solutions - Track and analyze support metrics to drive continuous improvement initiatives - Create and maintain comprehensive wiki documentation and knowledge base resources Access Management & Security Compliance - Own and execute user… more
- Sumitomo Pharma (Richmond, VA)
- …throughout product lifecycle including signal detection, signal validation, signal escalation , development of risk mitigation strategies and authoring of signal ... evaluation reports according to established safety governance policies and keeping senior leadership informed of safety issues. **Job Duties and Responsibilities** + Continuous monitoring and ongoing risk/benefit assessment for assigned investigational and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and maintain quality testing standards and procedures, including issue management and escalation . + Optimize processes and methods to deliver quality work. Test ... Planning and Strategy: + Develop end-to-end testing strategies. + Define test plans and entry/exit criteria. + Create test models (plans, data, and scripts), including test data. + Allocate test resources to application tests in a multi-test environment. Test… more
- Compass Group, North America (Roanoke, VA)
- …prepare for legal proceedings. + Answers associate requests and questions with escalation as needed; directs associates to appropriate resources. + Opens incoming ... correspondence; determines priority, routing and action items as needed. + Establishes and maintains inventory of recruiting and onboarding materials. + Supports the process for selecting and onboarding new associates by scheduling appointments; helps… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …improve network performance, security, and user productivity. + Serve as an escalation point for complex technical issues and ensure resolution strategies are ... implemented. + Collaborate with cybersecurity teams to implement risk mitigation strategies, vulnerability remediation, and security best practices. **Qualifications** **Qualifications:** + Active DoD Top Secret clearance with SCI eligibility. + BA/BS or… more
- NANA Regional Corporation (Triangle, VA)
- …or emergency situations and are prepared at all times to apply the appropriate escalation of force level up to and including the dispatch of armed response whenever ... necessary. **Responsibilities** + Controls access to the facility through the admittance process. + Precludes unauthorized access to facilities, and the conversion, theft or intentional destruction of physical assets. + Observes and reports activities and… more