- GovCIO (Richmond, VA)
- …of an issue, including the determination and provision of workaround solution or escalation to service owners + Ensures delivered solutions are realized in time ... frame committed; work in conjunction with project sponsors to size and manage scope and risk + Provides support and technical governance + Provides industry thought leadership to fellow team members across business and technical project dimensions solving… more
- Royal Farms (Smithfield, VA)
- …and excellent organizational skills * Ability to defuse issues using de- escalation and problem-solving techniques * Proven self-starter with demonstrated ability to ... make decisions * Excellent relationship building and leadership skills * Food Safety Certified * Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly *… more
- Logitech (Richmond, VA)
- …at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal development teams to resolve ... field issues. + Align with the leadership team on major decisions, following a stage gate process with extended team and stakeholders. **What You Bring** + Proven experience in Video Collaboration or Unified Communication space is a must. + Have a real passion… more
- GovCIO (Richmond, VA)
- …of an issue, including the determination and provision of workaround solution or escalation to service owners + Ensure delivered solutions are realized in time frame ... committed; work in conjunction with project sponsors to size and manage scope and risk + Provide thought leadership in industry and to fellow team members across business and technical project dimensions solving complex business requirements **Knowledge with… more
- Bon Secours Mercy Health (Portsmouth, VA)
- …services or human services setting (required) **Skills & Abilities:** + De- escalation and Crisis Intervention + Debriefing and documentation + Motivational ... interviewing + Patient centered care and care planning + Performing medical and safety screenings + Working within an interdisciplinary team + Individual, family, and group psychotherapy + Mentoring and training of employees + Participation in enterprise-wide… more
- Optiv (Herndon, VA)
- …strategy for clients during and after project implementation. + Serve as the escalation level for complex issues as necessary. + Document project progress, issues, ... and resolutions in a concise and timely manner. + Consistently self-review work to identify and improve approaches for producing high-quality work. + Review work of Associate, Level I, and Level II Engineers to assist in their approach for producing… more
- Verint Systems, Inc. (Richmond, VA)
- …as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + ... Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. +… more
- Cummins Inc. (Manassas, VA)
- …aiding in payment processing and historical tracking. + **Technical Escalation ** : Efficiently escalating technical issues and documenting troubleshooting steps ... will ensure timely and accurate resolution of complex problems. + **Warranty Process** : Analyzing customer issues and managing warranty claims accurately will ensure proper coverage and settlement, enhancing customer trust and satisfaction. **QUALIFICATIONS**… more
- Avnet (Richmond, VA)
- …liaison between the Avnet FAE and Marvell applications engineering teams for issue escalation and resolution + Participate in Marvell AE training events. Prepare and ... train FAE's and/or customers. **JOB REQUIREMENTS:** + Experience with embedded system hardware (Network SOC's, switches, PHYs, SerDes, PCIe, XAUI, SGMII, DDR, etc) + Experience programming boot devices such as (IP/NAND) Flash, EEPROMs + Working knowledge of… more
- Meta (Richmond, VA)
- …with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the ... industry working on the coolest stuff around, the code and systems you work on will be in production and used by billions of people all around the world **Minimum Qualifications:** Minimum Qualifications: 5. 7+ years of experience in *nix (Linux or another… more