- Cardinal Health (Richmond, VA)
- …execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly ... and identify plans for optimization. + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** + Bachelor's degree or equivalent work experience, preferred + 4-6 years professional… more
- M. C. Dean (Vienna, VA)
- …with MC Dean's engineering, project delivery. + Act as the **authority** and ** escalation resource** for issues and problem resolution in the above and related ... areas. Qualifications **Education/Experience:** + Minimum 5+ year's of experience with a Bachelor's Degree in Engineering or related discipline, or 3+ year's recent experience with a Master's Degree in Engineering or related discipline. + Ability to obtain a… more
- Northrop Grumman (Falls Church, VA)
- …a fit-for-purpose data governance framework including policies, stewardship models, escalation protocols, and accountability mechanisms. + Serve as a key ... voice in data-centric decision-making forums, representing governance strategy in enterprise architecture, analytics, and transformation discussions. Data Ownership & Operating Model + Embed clear, actionable data ownership into business-aligned teams,… more
- Utilities Service, LLC (Portsmouth, VA)
- …drives retention and growth of contract business. + Acts as primary escalation responsibility for client concerns by proactively assisting in resolving issues with ... customer service when needed. + Conducts regular business reviews with clients to assess expectations (to be documented) as well as each maintenance team's performance to incorporate goals pertaining to quality, maintenance functions, and personnel… more
- TTEC (Richmond, VA)
- …compromises through review and analysis of relevant event data + Participate in escalation and response to significant security events **What You Bring to the Role** ... + Hands-on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence + Must have cloud platform expertise (GCP, AWS, Asure) + Strong foundational… more
- EAB (Richmond, VA)
- …intelligence and partner feedback + When appropriate, serves as point of escalation for renewal issues Basic Qualifications: + Bachelor's Degree from an accredited ... College/University + Must possess a minimum of 10-12+ years' post undergrad experience in at least two of the following: + Commercial experience + Presentation experience + Leadership experience + Client Management experience + Proven network with CXOs in the… more
- SHRM (Alexandria, VA)
- …readiness, and ensure compliance reporting across total rewards. + Serve as escalation point for system and vendor performance issues. **Strategic Advisory & ... Governance** + Serve as a strategic advisor to the Executive Team on total rewards, workforce cost trends, and talent planning. + Provide insights and data to the Board and Retirement Benefits Committee on compensation and benefits strategies. + Lead and… more
- Insight Global (Herndon, VA)
- …(capacity planning) o landscape design, configuration and standards o 24/7 support, escalation and SLA models o IMAC (installation, move, add, change) services for ... systems and applications o change management methodology and communication strategy * Create and maintain server/application diagrams and workflows * Perform/coordinate incident diagnosis, corrective action, and root cause analysis * Oversee the configuration,… more
- Microsoft Corporation (Boydton, VA)
- …single discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be ... considered safe to proceed. Performs various inspections and validations of equipment performance. Monitors the performance from central monitoring locations (ie, Facility Operations Centers) of maintenance and operations of equipment (eg, electrical,… more
- HCA Healthcare (Dulles, VA)
- …needed. + Supports restraint free environment utilizing preventative measures and de- escalation skills/techniques. + Plans, leads or co-leads groups and activities ... with patients and documents observations in the medical records. + Participates in data collection, monitors quality of care and seeks opportunity to make improvements. **What qualifications you will need:** + Basic Cardiac Life Support must be obtained within… more