- CARMAX (Richmond, VA)
- …for completion of procurement activities which may include: ordering, escalation of service needs, supplier management, sourcing events, and/or analytics. ... Ensure all responsibilities are completed, timely, accurately, and in accordance with corporate policies. + Create, implement and manage various programs to deliver optimum results for CarMax + Track market factors and prepare the stakeholders for external… more
- CyrusOne (Sterling, VA)
- …deadlines + Ability to react to alarms and escalate all issues through escalation process. + Familiarity and knowledge of Work Order Control procedures and ... Computerized Maintenance Management Systems + Experienced with subcontractor and vendor contract management + Experienced with managing key performance indicators as provided by Assistant or Chief Engineer + Experienced with capacity planning and reporting +… more
- NTT America, Inc. (Ashburn, VA)
- …center. + Must be willing to be part of the after-hours notification and escalation protocol. + Must carry a cell phone for availability during assigned shift and ... emergency situations. + Must be willing to work outside normal business hours, including weekends, late nights, holidays. + **WORK HOURS/SHIFT:** Monday to Friday, 3PM - 11PM + Must wear leather close-toed shoes with a solid rubber sole. + A valid driver's… more
- NTT America, Inc. (Richmond, VA)
- …issues. + Supports, tracks, and documents change implementation. + Provides timely escalation of all tickets to management with ensuing updates, where applicable. + ... Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. + Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical… more
- CACI International (Ashburn, VA)
- …meet stringent operational and security requirements. + Act as the top-tier escalation point for advanced troubleshooting and diagnostics of CSfC solutions, expertly ... identifying and resolving complex issues tied to network performance, security, and regulatory compliance. + Perform detailed root cause analysis to pinpoint the underlying sources of system issues. + Conduct system analysis, evaluation, integration, and… more
- CACI International (Sterling, VA)
- …of business activities, and IT Service Consumption levels, and serves as an escalation point for issues + Perform the collection, analysis, and the reporting on ... service delivery performance metrics, trends and bottlenecks + Provide material for monthly business reviews covering Service Level performance, technology planning, reporting status, operational issues, and improvement opportunities **Qualifications:**… more
- NTT America, Inc. (Richmond, VA)
- …shift. + Supports, tracks, and documents change implementation. + Provides timely escalation of all tickets to management with ensuing updates, where applicable. + ... Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. + Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical… more
- Quality Technology Services, LLC (Richmond, VA)
- …complexity, and most critical/strategic categories. + Serve as first point of escalation for Category Sourcing Managers for their assigned category. + Negotiate ... supply opportunities with vendors in assigned categories. + Participate in QBRs and provide guidance to Category Sourcing Managers on best practices. + Function as key support role for line of business for assigned categories. **BASIC QUALIFICATIONS** +… more
- Amazon (Arlington, VA)
- …partners. They will identify areas for collaboration, resource sharing and escalation management coordination between multiple teams across Amazon that work in ... the same space, in order to bring consistency to our advertisers and shoppers. About the team The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising… more
- SHI (Richmond, VA)
- …sellers, and partners + Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to ... deliver the ideal customer business outcome + Have a clear understanding of SHI's AWS offerings + Have a clear understanding of SHI's partner network and their capabilities + Provide excellent value and experience while helping our customers deploy and manage… more