- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... expertise, and tools to maintain "field advisor" status. + Utilize the GEHC escalation process as needed, working closely with local customer and CSO stakeholders to… more
- Sunrun (CA)
- …are seeking a highly motivated and experienced Lead Security Operations Center (SOC) Engineer to join our dynamic security team. This critical role is responsible ... new SOC analysts. Incident Response & Management: + Act as a primary escalation point for complex security incidents, ensuring timely and effective resolution. +… more
- Hyundai Autoever America (Costa Mesa, CA)
- 10792 - Software Engineer III Purpose: This role is responsible for the development, maintenance, support, and operations of the connected car software applications. ... and risks as they relate to the Issue/Incident Management program and take escalation actions as necessary + Additionally, this individual will need to be available… more
- CoStar Realty Information, Inc. (San Diego, CA)
- Cloud Platform Security Engineer (San Diego or Irvine) Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and ... for threats, build run-time monitoring on cloud-native workloads, incident response escalation paths. + **Security Automation** : Integrate automated scanning tools… more
- PennyMac (Westlake Village, CA)
- …are submitted by Pennymac's IT and Application Development teams. + Internal and External Escalation - act as a point of escalation for any production impacting ... incidents. Ensure both internal and external support teams are contacted in a timely manner to ensure a quick and accurate resolution. + Change Management - follow and enforce Pennymac's established Change Management processes and procedures. + Communication -… more
- Microsoft Corporation (Mountain View, CA)
- …partnerships, monitors and resolves internal partner's issues without additional escalation , defines processes and governance for on-boarding and managing supplier ... sharing personal expertise and best practices. Serves as a primary point of escalation for leading the resolution of supply chain continuity issues. * Researches… more
- Lumen (Sacramento, CA)
- …to perform work. + Assist other Lead Planners when needed. + Perform escalation support for subordinate planners; lead weekly team meetings. + Support automation and ... reporting development to improve team productivity effectiveness and efficiency. + Regularly pursue opportunities for personal professional skills improvement. **What We Look For in a Candidate** + Excellent critical thinking and complex analysis skills. High… more
- Insight Global (Santa Ana, CA)
- …(SDN) solutions, including SDA, SD-WAN, and ACI. Serve as the primary escalation point for incident resolution and respond to daily operational requests. Partner ... with SAIC and OCIT leadership to evaluate emerging technologies, develop standards, and contribute to the creation of SOPs, runbooks, and other operational documentation. We are a company committed to creating diverse and inclusive environments where people… more
- Cadence Design Systems, Inc. (San Jose, CA)
- …+ Analyze and resolve complex network issues, often serving as a high-level escalation point for the support teams. + Design, configure, implement, and support edge ... network, WAN/MPLS and cloud connectivity. + Improve operational efficiency - Enhance Network Automation, Empower NOC team to through knowledge base, runbooks, review & reduce tickets strategically. + Identify gaps, risks, potential issues and resolve them… more
- Cardinal Health (Sacramento, CA)
- …systems are secure and proper controls are implemented + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views on ... how all components fit together + "Connecting dots" across various business and technology areas **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Experience in Angular,… more