- Huntington National Bank (Addison, TX)
- …risk strategy programs for a business segment. Looking for an experienced Cyber Engineer or Cyber Architect to work as a Risk Manager supporting Huntington's ... controls and the resulting risk and control self-assessments. + Deliver timely escalation of all issues requiring attention to senior management. + Work with… more
- Red Hat (Austin, TX)
- …The Job** Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in ... Hat products * Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams * Complete...like Git or SVN preferred * Red Hat Certified Engineer (RHCE) a plus \#LI-REMOTE #LI-AL2 The salary range… more
- Red Hat (Austin, TX)
- …Global Partner Engagement team is looking for an experienced, enterprise-level engineer with a background in Platform-as-a-Service and container technologies to join ... training to partner support personnel * Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer teams * Complete analysis and… more
- Datavant (Austin, TX)
- …bold vision for healthcare. **What We're Looking For:** As an Operations Support Engineer at Datavant, you will take ownership of customer issues reported and seeing ... potential customer pain points. Own and follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. **What You Will… more
- Arrow Electronics (Plano, TX)
- …closely with other practice areas including Security, Cloud, and Data/AI. The Sales Engineer Managers (SEM) within the practice will report directly to the SED and ... and service Arrow suppliers/vendors, partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales engineering & services value… more
- ServiceNow, Inc. (Addison, TX)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... internal champions, and platform maturity to accelerate customer success. + ** Escalation Management** : Quickly resolve escalated customer issues by leveraging… more
- Walmart (Sanger, TX)
- …partner to the Site General Manager, Assistant General Manager, and Senior Site Engineer to implement effective people practices. + Lead the People Team at the ... Action Plans + Support operations with Associate Open-Door Concerns, ensuring appropriate escalation and support with investigations according to the Walmart Code of… more
- Bank of America (Plano, TX)
- …problem, and change review meetings and release activities + Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point ... (CSA) certification, product micro certifications + Proven experience as a lead engineer in highly regulated environments + Experience in ServiceNow cloud platforms… more
- Landscape Structures (Dallas, TX)
- …CPSI requirements, and customer specifications. + Serve as the technical escalation point for complex engineering challenges. + Maintain up-to-date knowledge of ... tools. + Excellent problem-solving, organizational, and communication skills. + Professional Engineer (PE) license preferred. + Strong knowledge of ASTM standards,… more
- Optiv (Fort Worth, TX)
- …projects focused on secure cloud transformation. + Acts as technical escalation point to assist other consultants; provide guidance and problem-solving expertise. ... Architect, AWS Security Specialty, Azure Solutions Architecture, and/or Azure Security Engineer is strongly preferred. + Familiarity with compliance frameworks such… more