- Meta (Austin, TX)
- …that could lead to real world harm. We work with our product and engineer partners to identify patterns and behaviors using internal tools to mitigate attacks and ... area of the business to further our mission 5. Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary 6. Develop… more
- Safran (Gainesville, TX)
- …for creating repair orders and will work closely with repair station manufacturing engineer and technicians to ensure all components are allocated and repair order ... available to Repair Station when needed (internal and external) H) Manage the escalation process in case of risk identified on the supply chain performance.… more
- Palo Alto Networks (Plano, TX)
- …direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition + Provide appropriate ... on performance with respect to agreed upon goals + Customer Escalation Management, triage, prioritize issues, negotiate customer priorities and manage expectations… more
- Bank of America (Plano, TX)
- …Act in a liaison role between Global Information Security and as an escalation point for engineering / operations. Self-starter who can lead projects. Must be ... equivalent experience * Experience with scripting languages * Support the Principal Engineer as needed to select the technology stack required for solutions and… more
- Verint Systems, Inc. (Austin, TX)
- …the customer's needs and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point for customer support ... issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + Provide effective sales presentations and product demonstrations to… more
- Amazon (Austin, TX)
- …As the team's subject matter expert, you will serve as the point of escalation for the team on technical mechanical and plumbing systems. You will insure that ... systems, fire-resistive construction, and life safety. * Licensed Mechanical Engineer Preferred Qualifications - Experience applying local codes, National Mechanical… more
- Amazon (Dallas, TX)
- …inclusion 10. Balance risk and quality while creating mechanisms to address recurring escalation patterns A day in the life Advisory Team partners with our customers ... AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred * Experience with automation and scripting (eg,… more
- Fannie Mae (Plano, TX)
- …response to incidents. *THE IMPACT YOU WILL MAKE* The Support and Tools - Operations Engineer - Advisor role will offer you the flexibility to make each day your ... follow-up calls for high profile incidents. * Ensure appropriate functional and management escalation takes place as per the standards and procedures. * Follow up on… more
- Fannie Mae (Plano, TX)
- …follow-up calls for high profile incidents. * Ensure appropriate functional and management escalation takes place as per the standards and procedures. * Follow up on ... Remedy, or other ticketing tools. Support and Tools - Operations Engineer - Advisor Qualifications Education: Bachelor's Level Degree (Required) The future… more
- Acxiom (Austin, TX)
- …Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more