- Fujifilm (Richmond, VA)
- **Position Overview** An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work ... resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- Oracle (Richmond, VA)
- …connective tissues and purpose-built solutions. We are seeking a **Software Development Engineer (SDE)** to join ASC team within the Oracle Government Defense ... cloud infrastructure. + **Operations:** Trusted to serve as Tier2 or specialized escalation point for operations events. Leads deep dives into events during calls… more
- Actalent (Fairfax, VA)
- Job Title: Project Engineer Job Description The role involves performing project and on-site engineering services, including programming, start-up, training, ... troubleshoot customer applications both remotely and on-site. + Act as an escalation point for Technical Support personnel. Essential Skills + Bachelor's degree in… more
- Microsoft Corporation (Reston, VA)
- …the security engineering team. We are looking for a **Senior Security Operations Engineer ** who will help build and run the next generation of security services ... Directory. + 3+ years in the incident management lifecycle, including escalation , communication, debugging, resolution, and problem management. Lead service teams… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a dedicated **Network Engineer ** to join our TACNET CB-ISEA team and permanently support the **Enhanced Distance Support (EDS) Team** ... ECRs, Master DSRs, Other DSRs, SAILOR, and CMPRO for previous resolutions. + ** Escalation Handling:** Work with EDS Leads to identify and escalate unresolved issues… more
- SAP (Herndon, VA)
- …and a team that wants you to grow and succeed. **Principal Ariba Support Engineer ** **COMPANY DESCRIPTION** SAP is the global market leader for business software and ... knowledge of product area and deep component expertise. + Participates in de- escalation plans and situation war rooms to resolve critical product issues impacting… more
- M. C. Dean (Vienna, VA)
- …cloud-hosted and on-premises environments. As part of the team, the **Senior Systems Engineer ** 's responsibilities will include (but will not be limited to) the ... the solution; **troubleshoot** common infrastructure and application problems; provide escalation support for service availability and performance issues; + Create… more
- Amazon (Arlington, VA)
- Description Amazon's Threat Hunting team is looking for a Security Engineer , Threat Hunting who is excited by the idea of searching for and uncovering undetected ... security alerts and response automation, conducting front-line analysis, and providing escalation support - Experience with common security monitoring, log analysis… more
- Oracle (Richmond, VA)
- …OCI, we're running the RDMA network underneath your workload. A Principal Network Engineer on our team supports the design, deployment, and operations of a ... supported by monitoring and automation systems. Serves at Tier2 or specialized escalation point for network events and provides break-fix support for large-scale… more
- Oracle (Reston, VA)
- …to cloud service platform and to customer-facing portals. As a Sr. DevOps Engineer you will be responsible for defining and deploying autonomous database services ... **In this role you will need to:** + Act as a point of escalation for incidents and other issues arising within the region, for the cloud database… more