- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Senior Test Engineer will be responsible for the oversight and execution of test scripts, scenarios, evidence, and regression testing across the Electronic ... and maintain quality testing standards and procedures, including issue management and escalation . + Optimize processes and methods to deliver quality work. Test… more
- Optiv (Herndon, VA)
- Optiv + ClearShark is looking for a highly skilled Sr. Splunk Engineer (Federal Managed and Advanced Services) to join our cybersecurity team. The ideal candidate ... clients to analyze and understand their needs and objectives. + Serve as the escalation level for complex issues as necessary. + Aid Associate, Level I, and Level… more
- Meta (Richmond, VA)
- …problems at a scale few others face. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management, front-end ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the… more
- PenFed Credit Union (Mclean, VA)
- Overview PenFed is hiring a (Hybrid) Hogan Engineer II at our Tysons, Virginia location. The primary purpose of this job is to perform engineering and implementation ... requirements while delivering the best value and user experience. + Provide escalation support to troubleshoot and maintain production infrastructure and to resolve… more
- Amazon (Richmond, VA)
- …Come join us on our journey! About the Role: As a Senior Automation Engineer , you will play a crucial role in maximizing equipment reliability and operational ... performance issues and provide analysis across all operations - Provide escalation support to automation engineers, during and after business hours, troubleshooting… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Enterprise IT Support Engineer I -A/V** is responsible for the support and troubleshooting of all A/V equipment and A/V enabled spaces which includes: ... eliminate problems quickly, partnering with our vendor for issues that require escalation + Track and maintain stock levels of A/V equipment **BASIC QUALIFICATIONS**… more
- Amazon (Chantilly, VA)
- …the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety ... center. * Operate independently with limited direct management * Act as an escalation point for all facilities-related issues within the data center, escalating to… more
- Amazon (Arlington, VA)
- …high-priority users around the world. We are seeking a highly motivated IT Support Engineer to join our SNOC team. As a frontline responder, you will directly ... response times. * Serve as the first point of technical and procedural escalation for support personnel. * Ensure timely and accurate communication with mission… more
- Oracle (Richmond, VA)
- …+ Architect system demands and requirements into technical solutions **Support & Escalation ** + Provide escalation support for network incidents and participate ... in on-call rotation + Assess and review new network component candidates for standards adoption and Live Site implementation Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization… more
- Wells Fargo (Mclean, VA)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more