- Oracle (Olympia, WA)
- …primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. + Frequently ... develops scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with network monitoring to gather telemetry and create alerts rules… more
- Microsoft Corporation (Redmond, WA)
- …issues, with AI copilots assisting in triage, mitigation, and escalation . Documents incident postmortems, improves troubleshooting guides, and enhances observability ... and monitoring. Identifies and proposes automation opportunities and best practices to improve the live site experience, ensuring secure operations and integration with investigation activities. **Qualifications** **Required/minimum qualifications** +… more
- Oracle (Olympia, WA)
- …Ticketing Systems (Jira, Service Desk), Service Level Agreements, and Escalation processes **Technical Qualifications:** + Advanced programming skills in Python, ... Ruby, Go + Terraform, Chef and Ansible + Experience creating, configuring, and using CI/CD pipelines for code testing and delivery + Familiarity with cloud-native technologies such as containers and serverless development + Familiarity with operating system… more
- Cardinal Health (Olympia, WA)
- …Independently determines method for completion of new projects + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views ... on how all components fit together + "Connecting dots" across various business and technology areas **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Experience in T-SQL,… more
- Oracle (Olympia, WA)
- …are properly supported by monitoring and automation systems. Serves as specialized escalation for all physical design and cabling issues within networking. Serves as ... a principal point of contact for driving systematic resolution of complex network design issues. Understand current and future cabling and optical standards, cable plant design, rack structural calculations and rack integration best practices. Provides a broad… more
- NTT America, Inc. (Olympia, WA)
- …solutions. + Troubleshooting and Issue Resolution: Provide timely resolution or escalation to ensure minimal impact to business operations. Document troubleshooting ... procedures and create SOPs. + Change Management: Participate in change management processes, including reviewing and implementing system changes, updates, and enhancements. Assess the impact of changes on system performance, stability, and security. Follow… more
- Amazon (Seattle, WA)
- …help identify customer impact issues and enable swift resolution through automated escalation paths * Partner with cross-functional teams to root cause customer ... experience defects and implement systematic fixes * Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational… more
- Oracle (Olympia, WA)
- …and system tuning. We are seeking a highly skilled Site Reliability Engineer with expertise in Database administration and strong development capabilities. You will ... Networking, Governance, Database, and Load Balancing Services. If you're a database engineer with expertise and passion in solving difficult problems for highly… more
- Nutanix (Seattle, WA)
- …is expected that you can perform many of the functions that a Nutanix Systems Engineer does, including running Proof of Concepts. You will report to the Director of ... and training to them once onboard. + Provide an escalation point for pre-sales and post-sales technical issues that...in the territory. + Act as a floating Systems Engineer and fill in for existing team members if… more
- Cardinal Health (Olympia, WA)
- …closely with User Experience Design professionals. The Customer Experience Engineer supports various clinical applications, translates business requirements into ... the development and business teams, and drives standard business processes. The engineer should understand business priorities and the relative importance of their… more