- Oracle (Austin, TX)
- …maintenance teams (for ongoing technical support, upgrades, system health, and escalation procedures). + Physical Security Operations Center end-users (for live ... sites-ensuring scalable deployment and effective cross-team alignment. + Act as escalation point for critical WIDS incidents, post-incident root cause analysis,… more
- Microsoft Corporation (San Antonio, TX)
- …working closely with Electrical Engineers and Critical Environment Field Service Engineer . Microsoft's Cloud Operations & Innovation (CO+I) is the engine that ... services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through increased Infrastructure Utilization… more
- Palo Alto Networks (TX)
- …that span the Cortex and Prisma Cloud portfolio, and serve as a point of escalation for the Cortex and Prisma Cloud portfolio of customers. A key focus of this ... Support, Sales and Product Management functions + Establish the Customer Success Manager/ Engineer role as trusted advisor + Build out customer health monitoring and… more
- Sabre (Dallas, TX)
- …architectural governance. + **Operational Excellence** : Act as a technical escalation point for critical production issues, diagnosing system failures, identifying ... of pre-trained models and the development of custom machine learning solutions. OpenAI/ Azure /AWS experience is acceptable. + Experience with **Generative A** **I** ,… more