- BeOne Medicines (San Carlos, CA)
- …contact for the America region including LATAM to resolve procurement P2P escalation , including but not limited to review or approve purchase requisitions, provide ... guidance on all P2P related questions from purchase requisitions to receiving. + **Cross-Functional Support:** Collaborate with various business functions such as Commercial, R&D, Finance, Procurement, Corporate, Accounting, and IT to understand and meet… more
- Comcast (Stockton, CA)
- …products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. + Manage the cultivation, ... execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment. + Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and… more
- Amazon (Irvine, CA)
- …to achieve your objectives * Assess risks, anticipate challenges and provide escalation management when necessary * Meet or exceed targets for customer and/or ... feature spend adoption A day in the life Engage both internally and externally to Amazon to understand key customer painpoints, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line. Basic Qualifications -… more
- Amazon (CA)
- …partners, and our customers. Support risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed prior to launch through ... mitigation or risk acceptance at appropriate levels. Perform post-launch reviews to capture new risk scenarios; conduct deep dives on repeated errors to eliminate defects Audit and analyze risk metrics for each business to identify emerging risks and monitor… more
- Sysco (Walnut, CA)
- …conversations with internal and external stakeholders + Responsible for appropriate escalation as needed **Education Required:** + High school diploma **Education ... Preferred:** + Bachelors degree **Experience Required:** + 3+ years prior outside foodservice account management or B2B sales experience **Experience Preferred:** + 5+ years prior foodservice account management, B2B sales experience within restaurant, GPO… more
- BrightSpring Health Services (Anaheim, CA)
- …on client commitments and to meet service-level agreements. + Owns client issue escalation and resolution process. + Prepares for and participates in a client review ... process to include maintaining documents for such review. + Documents Client retention, upselling activities, and interactions, in PharMerica's/Pharmacy Alternatives' designated CRM platform + Owns proving insight and recommendations on pricing negotiation and… more
- Sunrun (Ventura, CA)
- …of safety equipment and adherence to safety protocols. 3. Workflow Integration & Escalation Management + Act as the primary point of contact between field functions ... to reduce handoff delays and rework. + Resolve field escalations, including missing data, failed inspections, or site access issues, in coordination with other departments. + Support continuous improvement efforts to streamline handoffs between survey,… more
- Intuit (Mountain View, CA)
- …and precision + Develop and maintain fraud policies, governance frameworks, and escalation protocols for the credit card program + Hire, mentor, and develop ... a high-performing fraud analytics team, fostering innovation, accountability, and career growth + Represent the Fraud Risk function with senior stakeholders, clearly communicating risks, trade-offs, and strategic recommendations Intuit provides a competitive… more
- Gilead Sciences, Inc. (Foster City, CA)
- …complex immigration matters, offering guidance to HR, Legal, and People Leaders. + Escalation point / advisor to HR Shared Services for immigration _Employee Work ... Authorization & Mobility_ + Manage end-to-end visa sponsorship, renewals, and work authorization processes for the Americas. + Advise on immigration strategies to support recruitment, mobility, and retention of foreign national employees. + Monitor regulatory… more
- Intuit (San Diego, CA)
- …and trust. **Operational Ownership** + Implement best practices in case and escalation management and root cause analysis. + Own performance metrics including TNPS, ... SLA's, case resolution time, and case backlog management. + Partners with key groups including workforce management, capacity planning, and service design to ready our teams for growth and build confidence for our experts. + Effectively manage team… more