- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …consideration outsourcing/cloud, hybrid, and insourcing models. + Serve as a point of escalation for vendor issues and disputes and drive those issues to resolution. ... management, with at least five years as an IT sourcing or category manager . At BD, we prioritize on-site collaboration because we believe it fosters creativity,… more
- Blue Foundry Bank (Mahwah, NJ)
- …to grow their career as of day one. Position Summary The Branch Relationship Manager directly manages and oversees one or more branches and is accountable for sales ... fully understands the internal and external customer's needs. + Manages the escalation of customer service problems and/or requests as appropriate, proactively seeks… more
- SHI (Trenton, NJ)
- …to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the client's main point ... uncover additional product and service opportunities for customers. + Act as an escalation point for customer concerns and collaborate across SHI teams to address… more
- Confluent (Trenton, NJ)
- …by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success, retention, and ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability… more
- MetLife (Bridgewater, NJ)
- …and the world at large. At MetLife, it's [1] #AllTogetherPossible. Join us! As Manager of RIS US Pensions/Risk Solutions, this person is responsible for all aspects ... and compliance with MetLife accounting and internal control policies and best practices. * Escalation of matters that should be brought to the attention of the RIS… more
- JPMorgan Chase (Jersey City, NJ)
- …a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the USD Wires team, you are an integral part of the team ... steering committee meetings/ decision points and serve as an effective point of escalation for program stakeholders + Partner with global teams to meet program… more
- JPMorgan Chase (Jersey City, NJ)
- …impact by delivering high-quality products that resonate with clients. As a Product Manager in Payments, you are an integral part of the team that innovates ... reliability + Attend client sales pitches on an ad-hoc basis, and serve as an escalation point for client inquires + Drive the execution of new API features from… more
- JPMorgan Chase (Jersey City, NJ)
- …growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology Resiliency team, you will drive the successful delivery ... of resiliency controls. Incorporate findings into comprehensive reporting and escalation processes, leveraging insights from functional reports. + Lead the… more
- JPMorgan Chase (Jersey City, NJ)
- …growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, you will drive the successful delivery of complex ... the effectiveness of resiliency controls, incorporating them into reporting and escalation processes. + Participate in post-incident response, planning, and root… more
- MUFG (Jersey City, NJ)
- …by resolving issues through structured problem-solving, collaboration, and appropriate escalation . + Clearly communicate project status, risks, and impacts to ... stakeholders, tailoring messaging to suit different audiences. + Design, develop, and manage milestone plans in a dynamic environment, adjusting to evolving project requirements. + Ensure project initiatives are delivered on time and within budget, while… more