- Capgemini (Bridgewater, NJ)
- …offerings to the client and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines ... within Capgemini to ensure that service provision meets both SLAs & expectations + Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids + Responsible… more
- Bank of America (Jersey City, NJ)
- …all independent risk reviews and risk points of view, including appropriate escalation and communication to Senior Management + Understand and document the capital ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- TD Bank (Cherry Hill, NJ)
- …of broader related areas + Accountable for own work and acts as an escalation point or knowledge resource for others + Leads projects or work streams within ... you succeed. You'll have regular career, development, and performance conversations with your manager , as well as access to an online learning platform and a variety… more
- Penn Medicine (Woodbury Heights, NJ)
- …OR. + Communicates underutilization of OR block time in a timely manner to manager for appropriate redistribution. + Admin Duties + Answer and screen all phone ... provides guidance on challenging scheduling issues prior to management escalation + Contributes to development of scheduling questionnaires and/or scheduling… more
- System One (Clifton, NJ)
- …or technology/equipment driven. + Work with the business unit, product manager , procurement, production planning, customer service and others in operations to ... support/resolve any supply disruptions. + Be the escalation point should there be carrier issues for the outbound deliveries and support resolution for internal… more
- CVS Health (Trenton, NJ)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At least 1 year of network enrollment… more
- Bank of America (Pennington, NJ)
- …+ Leads end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk + ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- MUFG (Jersey City, NJ)
- …team lead on leadership responsibilities as needed, acting as backup manager during team lead's absence. Responsibilities may include:Providing backup leadership ... knowledge of any updates. + As needed, establishes and maintains appropriate escalation procedures + Determines relevant Key Performance Indicators that enable the… more
- Bank of America (Pennington, NJ)
- …are supported. + Research and resolve data errors by applying procedures and escalation using a trouble shooting guide and engaging support partners when needed. + ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Fiserv (Berkeley Heights, NJ)
- …of our TSP services across multiple platforms and application: Trust Service Manager (TSM), Instant Digital Issuance (IDI), Push Provisioning and CardInk; this ... required to support production + Support Switch systems maintenance events and escalation or assistance requests from other business units in support of One… more