- Amazon (Austin, TX)
- …scale? YES! Then keep reading Amazon Web Services is seeking a Mechanical Engineering Manager to lead the Central Regions mechanical design group and become part of ... As the team's subject matter expert, you will serve as the point of escalation for the team on technical mechanical and plumbing systems. You will insure that… more
- Paycom Online (Grapevine, TX)
- …work in the United States **When You Win, We Win** As a Client Success Manager (internally known as a Paycom Specialist), you will be the driving force behind client ... fostering trust and empathy** + **Skilled in project management, planning and de- escalation strategies** + **Willing to work flexible hours, including weekends, to… more
- Amazon (Austin, TX)
- …role for you! The ISAP team is seeking a dynamic Sr. Technical Program Manager (TPM) to drive the Identity and Access Management (IAM) strategy and execution ... that may be complimentary. - Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus… more
- Covr Financial Technologies (Houston, TX)
- Case Manager , Life Insurance - Bilingual Cantonese REPORTS TO: Team Lead, Case Management DEPARTMENT: Insurance Operations FLSA STATUS: Exempt TRAVEL: None WORK ... independent judgment related to next action necessary and in leveraging appropriate escalation and "asks" of both advisors and carriers. + Seeks continuing education… more
- SHI (Austin, TX)
- …to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the client's main point ... uncover additional product and service opportunities for customers. + Act as an escalation point for customer concerns and collaborate across SHI teams to address… more
- TTEC (Austin, TX)
- …client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're an ... instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done. You'll report to the Director of Operations. We're looking for a leader to Act as one, as you… more
- Centene Corporation (Corpus Christi, TX)
- …of crisis calls, mental health first aid training, field safety and de- escalation practices, psychotropic and other medication monitoring, etc + Educates on and ... adaptability, flexibility, and resiliency skills. . Experience working in FIELD based Case Manager /Social Worker roles is a PLUS . Experience working in a managed… more
- Confluent (Austin, TX)
- …by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success, retention, and ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability… more
- BrightSpring Health Services (Austin, TX)
- …live their best life we encourage you to apply today! TheAccount Manager of Client Servicescultivates and maintains an on-going strategic relationship with their ... on client commitments and to meet service-level agreements.* Owns client issue escalation and resolution process.* Prepares for and participates in a client review… more
- JPMorgan Chase (Plano, TX)
- …by delivering high-quality secure products that resonate with clients. As a Product Manager in Cybersecurity and Technology Controls, you are an integral part of the ... practice in both directions. Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains. + Act with… more