- Wells Fargo (Hutto, TX)
- …products, as well as partners across the organization + Support the Branch manager in operational tasks and scheduling + Resolve issues related to daily operations ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Irving, TX)
- …resolve issues and achieve goals + Lead projects and teams + Coordinate with vendor manager on third party assets to manage information security risks + Serve as a ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Santander US (Austin, TX)
- …Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation , Loss Management and Application Inherent Risk Assessment. **What You ... Line of Defense and regulators. + Demonstrated judgement in escalation , ensuring risk-based clear line of sight for senior...practices. + Ability to work with limited oversight from manager . + In depth research and analysis skills for… more
- Veterans Affairs, Veterans Health Administration (Mcallen, TX)
- …model in the provision of excellent customer service. - Reviews Message Manager and assist Team to address/complete pending alerts communicated throughout tour of ... documents secure messaging within 72 hours. Surrogate is identified at all times. Escalation of secure messaging must be maintained at 10% or less. Diverts messages… more
- Wells Fargo (Irving, TX)
- …that mitigate audit findings and make recommendations to management + Inform manager of situational issues that might compromise objectivity or independence + Design ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Fujifilm (Austin, TX)
- …solutions. + Effectively documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level engineer. + Strictly follows ... the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- Insight Global (Spring, TX)
- …problem-solving in both pre-sale and post-sale environments. Key Responsibilities Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations involving ... remote solutions via Intune/SCCM. Support manageability tools like HP Display Manager and HP Connect. Cross-functional Collaboration: Work closely with quality, and… more
- Canon USA & Affiliates (Austin, TX)
- …(PROD). Create additional LMS configurations. + The LMS Administrator is a key escalation point for LMS-related support issues and includes: The first point of ... and with the LMS vendor for questions requiring further escalation . Maintenance of database of product questions and answers....software application such as the LMS. + Home-page feed manager : Manages the posting and editing of content in… more
- Wells Fargo (San Antonio, TX)
- **About this role:** Wells Fargo is seeking a Lead Product Manager to have product ownership responsibility in the Fraud AI and Machine Learning product area within ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Dallas, TX)
- …teams and assist in determining implementation strategy + Receive direction from manager and escalate non-routine questions + Interact with peers, management, and ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more