- MarketSource (San Antonio, TX)
- …Positions Client's value by creating best-in-class customer experiences. * Assists District Manager in communication of key initiatives. Acts as a conduit for ... leadership and employees * Communicates progress and opportunities with District Manager and client leadership o Meets regularly with store leadership including… more
- NTT America, Inc. (Austin, TX)
- …with general direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated incidents/requests in a ... shift. + Supports, tracks, and documents change implementation. + Provides timely escalation of all tickets to management with ensuing updates, where applicable. +… more
- SOS International LLC (El Paso, TX)
- …7 days, Notices of Concern within 24 hours). Collaborate with the Project Manager and Assistant Project Manager to maintain adequate staffing levels, support ... in training Call Specialists on ORR policies, crisis intervention, de- escalation , trauma-informed care, mandated reporting, and language services, ensuring bilingual… more
- Safran (Gainesville, TX)
- …improvement. The MRO S&OP Leader will report directly to the Repair Station Manager . Under minimal direction, the MRO S&OP Leader will carry improvement projects to ... or any other tasks directed by the Repair Station Manager . 2. Main Functions and Responsibilities: A) Implement and...Station when needed (internal and external) H) Manage the escalation process in case of risk identified on the… more
- Baylor Scott & White Health (Frisco, TX)
- **JOB SUMMARY** The Manager of Clinical Informatics 1 serves as the primary resource at the local level for the Electronic Health Record (EHR) & Health Information ... post implementation help, and as the liaison to Information Systems (IS). The Manager of Clinical Informatics 1 will work closely with Baylor Scott & White… more
- Elara Caring (Abilene, TX)
- …policy and Federal/State regulation + Manages client complaints and initiates escalation process + Actively participates in and cooperates with strategic growth ... timely manner; escalates to the attendant coordinator and/or office manager + Reviews open shifts daily to ensure shifts...written and verbal reports concerning any employee or case manager issues + Maintains patient and staff privacy and… more
- Diversified (Houston, TX)
- …solutions, and will collaborate with teams as required. Reporting to a Senior Manager of Project Engineering, the SDE's project assignments are determined based on ... Time Crime Centers. + Negotiates changes in deliverables and schedules and is an escalation point for engineering issues. + May be required to regularly lead a team… more
- TTEC (Austin, TX)
- …on track to meet goals. You'll answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the ... first line manager for your team. You'll report to the Operations Manager . We're looking for a leader to Act as one, as you will encourage and motivate you team… more
- Ensono (Houston, TX)
- …Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, insights, and improvements, and ... the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in… more
- Central Texas Refuse (Austin, TX)
- …growth attainment + Assists with high priority requests/issues to determine escalation procedures as needed Competencies + Business Acumen + Organizational Skills ... Eligibility Qualifications + Proven work experience as an Account Manager , Key Account Manager or other relevant experience + Demonstrate ability to communicate… more