- Sedgwick (Bedford, TX)
- …and workflow case to completion + Escalate customer, dealer or 3rd party issues to manager as appropriate + Ensure quality of service on all phone calls + Ability to ... and customer service experience assessments + Exceptional verbal communication & Phone de- escalation skills + High School Diploma or GED required + Bachelor's degree… more
- Renesas (Austin, TX)
- …goals are achieved each quarter through close communication with the Product Line Manager and Sales. + Owns revenue forecast for Monthly Ops revenue alignment, which ... ensure that quoted pricing aligns with the revenue plans + **Supply and Escalation :** + Responds to and resolves all escalations and allocations of product working… more
- Molina Healthcare (Dallas, TX)
- …to collaborate internally and externally with members, providers, team members, and manager + Work in an independent manner with minimum supervision + Excellent ... + Prepare, communicate, and follow through on member issues that require escalation communications to management + Conduct and collaborate on creating action plans… more
- Navient (Austin, TX)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... collections; strong verbal and written communication with a focus on de- escalation , client resolution, and professional conduct. + Tech-savvy (MAC preferred), with… more
- Copeland (Forney, TX)
- …Coordination and resolution of issues related to the logistics network and the escalation of any critical issues to management. Support SCO Operational and Audit Pay ... related inquiries. **Spend Visibility** Work with Business Units Freight Audit & Payment Manager and Mode Team members to ensure the CASS collaboration process and… more
- GovCIO (Austin, TX)
- …of an issue, including the determination and provision of workaround solution or escalation to service owners + Ensure delivered solutions are realized in time frame ... + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be… more
- Academy Sports + Outdoors (Katy, TX)
- …Visio + Ability and willingness to play the role of a Project Manager and drive end-to-end execution of one or more small/medium-scale initiatives Responsibilities: ... workstream lead for Solutions Delivery in managing issues and ensuring proper escalation management as required + Participate and contribute to Solution Review Board… more
- The Raymond Corporation (Abilene, TX)
- …if applicable * Collaborate with our internal depts. on customer questions and escalation processes * Track PO balances to ensure available funding before billing ... * Ability to act and operate independently with minimal daily direction from manager to accomplish objectives. * Ability to work cooperatively with all levels of… more
- Applied Materials (Austin, TX)
- …+ Review and monitor systemic I&W set ups for accuracy with IW Ops manager reviews + Support any updates to warranty extensions + Prepare and process, journal ... to all accounting policies + Adherence to standard Best-Known Methods and initial escalation owner for all tactical issues + Weekly monitoring of recurring I&W… more
- TTEC (Austin, TX)
- …Engineering teams, and vendor technical resources. You'll report to the Information Security Manager . Your role is impactful as it protects TTEC from data loss and ... compromises through review and analysis of relevant event data + Participate in escalation and response to significant security events **What You Bring to the Role**… more