- CVS Health (Austin, TX)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... least 1 year of experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At least 1 year of network enrollment… more
- MUFG (Irving, TX)
- …team lead on leadership responsibilities as needed, acting as backup manager during team lead's absence. Responsibilities may include:Providing backup leadership ... knowledge of any updates. + As needed, establishes and maintains appropriate escalation procedures + Determines relevant Key Performance Indicators that enable the… more
- Robert Half Technology (Dallas, TX)
- …variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), ... videographers, and court reporters regarding various issues that occur. * Keep manager informed on the status of work/projects, problem areas and customer… more
- Cayuse Holdings (Austin, TX)
- …of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous ... with matching after one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. + Ability to work M-F… more
- Cardinal Health (Roanoke, TX)
- …Responsibility for Leading and directing the Returns Department. Acting as the point of escalation for customer impacting decisions. + Direct and manage a team of 25 ... positive and energizing style + Works within budgetary/ financial objectives set by manager , applying knowledge of profit drivers to work processes within own area +… more
- PenFed Credit Union (San Antonio, TX)
- …adherence to established standards and practices. + Accountable for providing escalation support to troubleshoot and maintain production systems and to resolve ... as needed in the event of system outage or failure. Key Relationships + Manager + Escalate issues, keep informed, advise and receive instructions + Team + Inspire… more
- Howmet Aerospace (Houston, TX)
- …Space / Hot Work Permits / Fall Protection + Support the Maintenance Manager in meeting department goals and objectives. + Support the Quality Management System. ... mechanical systems + Can identify and isolate PLC, HMI, and controls issues for escalation by controls engineer + Ability to problem solve rationally and be able to… more
- Texas A&M University System (Texarkana, TX)
- …and schedule jobs and processes + Oversees the troubleshooting, analysis, and escalation of technical system problems and processes. + Develop and implement change ... and 3 professional reference's contact information with one reference being a supervisor/ manager in the questionnaire section of your application. All positions are… more
- Bank of America (Dallas, TX)
- …impact according to the established written guidelines and procedures including escalation when necessary + Responds to moderately complex client inquiries via ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- MD Anderson Cancer Center (Houston, TX)
- …as necessary. * Employs appropriate and varied modes of communication and escalation . * Maximizes productivity and operational effectiveness by working with entire ... malfunctions to the DI Engineering Team, Physics team, supervisor and manager with appropriate information readily available. * Performs general x-ray procedures… more