- SOS International LLC (El Paso, TX)
- …performance. Train on key areas: working with UAC (eg, de- escalation , mandated reporting, cultural sensitivity), professional boundaries, documentation processes, ... and resources for UAC. Collaborate with Project Manager and stakeholders to align training with child safety, anti-trafficking, and service delivery needs. Ensure… more
- NCR Atleos (Frisco, TX)
- …and accurate closure + Assume special projects as required by management + Escalation liaison between service vendor and support center + Works on escalating service ... INVOLVED** + Microsoft Office + ADP Self Service + CORE + Device Manager + Windows XP Operating Systems **EDUCATION, EXPERIENCE & REQUIREMENTS** + Bachelors' degree… more
- Burns & McDonnell (Houston, TX)
- …and presentation to management. + Make recommendations as to contingency and escalation . + Provide estimated hours for required estimating effort and review with ... Section Manager + Review and validate value engineering items, alternates and options. + Lead estimating teams for completion of pre-construction services. +… more
- Insight Global (Houston, TX)
- …. Skills and Requirements 7+ years of experience in an Incident Manager Role or similiar 7+ years of experience supporting Enterprise Infrastructure. Experience ... Messaging (Slack), Monitoring (Big Panda, New Relic, Splunk, ScienceLogic), Escalation /On-call (PagerDuty), Conference Calling (BlueJeans), Collaboration (Confluence, Jira) Understanding… more
- M&T Bank (Dallas, TX)
- …collateral requests. + Provide administrative support to CDOs and Unit manager , including travel and entertainment (T&E) processing, system input, travel itineraries ... in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and… more
- CVS Health (Austin, TX)
- …interest in emerging AI technologies. This position reports to the Sr Manager , Software Development Engineering. **Preferred Qualifications** + Manage all aspects of ... Gmail, Google Drive, Calendar, Meet, and GCP. + Serve as the primary escalation point for all Google Workspace-related issues, providing timely support to end-users… more
- 3M (Austin, TX)
- …direct oversight of the Vulnerability Management (VM) and Threat Intel & Testing Manager + Establish clear goals, success metrics, and maturity roadmaps for ASM ... efforts. + Define and implement processes for validation, triage, and escalation of ASM findings in coordination with vulnerability management and SOC teams.… more
- Bank of America (Plano, TX)
- …Act in a liaison role between Global Information Security and as an escalation point for engineering / operations. Self-starter who can lead projects. Must be ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Truist (Arlington, TX)
- …all teammates. 5. Investigate and provide recommendations/actionable insights to Care Center Manager to make informed decisions to contribute to team success. 6. ... or three years of combined leadership experience in a supervisory or escalation support role 3. Thorough knowledge of branch and/or contact center procedures,… more
- Fujifilm (Austin, TX)
- …of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level ... engineers. + Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level. + Working outside of normal business… more