- New York State Civil Service (Albany, NY)
- …Counterparty Managero Market, Liquidity and Asset Liability Management Risk Manager * Project Management Institute: Portfolio Management ProfessionalAppointment ... examiners and CPCs to quickly mitigate risks.* Establishes clear escalation and resolution protocols.Surveillance Reporting & Documentation* Prepares regular reports… more
- Capgemini (NY)
- …offerings to the client and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines ... within Capgemini to ensure that service provision meets both SLAs & expectations + Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids + Responsible… more
- CVS Health (Albany, NY)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... key enrollment applications in help desk, testing activities and project work for Springboard & ABAT. + This position...experience in IT Help Desk and/or Health Insurance supporting escalation calls and product troubleshooting. + At least 1… more
- Cayuse Holdings (Albany, NY)
- …customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and ... of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous… more
- Manulife (New York, NY)
- …all prospective investors subject to acceptance by the general partner or manager , across all Private Markets products, including open-end and closed-end funds. ... reporting on KPI's/KRI's, trends, high risk relationships & AML/TF/KYC incidents/events escalation to Corporate & Business level MLRO's/CCO's as necessary + Identify… more
- Manulife (New York, NY)
- …all prospective investors subject to acceptance by the general partner or manager , across all Private Markets products, including open-end and closed-end funds. ... reporting on KPI's/KRI's, trends, high risk relationships & AML/TF/KYC incidents/events escalation to Corporate & Business level MLRO's/CCO's as necessary + Identify… more
- Broadview FCU (Albany, NY)
- …and assess sourcing costs and develop efficiency improvement strategies. + Establish escalation process and expectations as well as related training. + Provide ... regular updates to the Manager , Vendor Management and the Vendor Management Committee as...both internal and external to the organization + Strong project management and facilitation skills + Strong analytical skills:… more
- M&T Bank (Buffalo, NY)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including ... (Certified Information Systems Security Professional), CISM (Certified Information Security Manager ), or CRISC (Certified in Risk and Information Systems Control)… more
- Fujifilm (Albany, NY)
- …of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level ... customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- Bank of America (New York, NY)
- …enhance productivity and efficiency and manage business change + Serves as an escalation point to resolve broad and complex operational issues + Responsible for ... Banking experience; Professional qualifications preferred. * Global Markets Operations/Technology Project Management experience preferred. * Ability to manage multiple… more