- TD Bank (New York, NY)
- …and individual circumstances.** **Job Summary:** The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of ... of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events. **Depth & Scope:** + Highly seasoned… more
- Mastercard (Harrison, NY)
- …of data access infrastructure in consumer experiences. * Be confident managing project timelines, issue escalation , and execution against value-driven business ... businesses and governments realize their greatest potential._ **Title and Summary** Manager , Product Operations Who is Mastercard? Mastercard is a global technology… more
- Simon & Schuster (New York, NY)
- …For more information visit our website at www.simonandschuster.com. The **Senior Manager , Client Services & Support** is responsible for leading and overseeing ... and maintain high levels of customer satisfaction. The Senior Manager plays a key role in setting service strategies,...effective resolution of user issues. + Serve as the escalation point for complex technical problems, providing guidance and… more
- M&T Bank (Buffalo, NY)
- …and verbal communication as well as charts/graphs + Strong leadership skills; manager of people & project management **Education and Experience Preferred:** ... and infrastructure Bank-wide. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance… more
- SHI (Albany, NY)
- …thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery ... Manager is responsible for the day-to-day management of customer...of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the… more
- Cardinal Health (Albany, NY)
- …all applicable Sonexus offerings. + Own client relationship and act as the escalation point / liaison for all program services, projects, and operational performance ... and provide professional client-facing reporting and analytics. + Interact with clients, project sponsors, stakeholders, and various project members to ensure… more
- Mastercard (Harrison, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Manager , Sales Engineering-Cybersecurity & Risk Management As a member of the ... onboarding process Respond to prospect and customer issues/concerns and coordinate escalation of issues with Operations, Technical support and other internal… more
- JPMorgan Chase (New York, NY)
- …SPG, Commodities, CPG/Counterparty Credit Risk, and Market Risk. As a Business Control Manager (BCM) Vice President for QR within the Commercial & Investment Bank, ... involves assisting in top-down risk analysis, real-time control issue detection, escalation , root cause analysis, and remediation. **Job Responsibilities:** + Serve… more
- Scotiabank (New York, NY)
- Manager , US Operational and Data Risk **Requisition ID:** 220639 **Salary Range:** 90,000.00 - 167,200.00 _Please note that the Salary Range shown is a guideline ... operations (starting with Corporate Functions). + Provide support for the timely escalation of review findings and reporting on status of remediation. This includes… more
- Comcast (New York, NY)
- …Summary** FreeWheel is seeking a highly motivated and detail-oriented Sr. Technical Account Manager to join our FreeWheel Supply team. This role focuses on working ... products by delivering white-glove service inclusive of things like project tracking, feature request timing and similar. + Contribute...of customer objectives. + Serves as a point of escalation for product or customer success issues. + Consistent… more