- Mass Markets (TX)
- …While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a contact ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …across multiple projects. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and help our clients achieve their ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …representative position is a full-time contact center position that combines both inbound customer service and sales. In this role, you will work on behalf of some ... work to retain unhappy customers, and upsell customers on new products and services . Prior contact center experience isn't required; candidates with a background in… more
- Mass Markets (Killeen, TX)
- …and experienced Call Center Agents to support a variety of inbound customer service , help desk, and back-office processing roles for commercial and public sector ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …you'll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services . Our ... role, you handle inbound and outbound calls, helping to support customer service , technical support, and customer sales interactions. It requires you to interact… more
- NANA Regional Corporation (El Paso, TX)
- …all functional areas including but not limited to program management, business services , detention, transportation, and food service . + Works collaboratively ... any programs or process improvements to continuously enhance the services provided for any of the subcontract aspects. The...+ Confirms the subcontractor is in compliance with the Staffing Plan. + Ensures the QCP is executed effectively.… more
- Mass Markets (Killeen, TX)
- …supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs, ... across all interactions. + Motivate and develop teams to maximize sales and service opportunities. + Ensure accurate and timely payroll submissions. + Drive revenue… more
- Mass Markets (TX)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... a difficult time. Key Responsibilities: + Assist customers with service inquiries + Learn the common requests and solutions...a minute) + Basic knowledge of Microsoft Office Suite ( Excel , PowerPoint, Word, Outlook) + Basic understanding of Windows… more
- Mass Markets (Killeen, TX)
- …Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Killeen, TX)
- …Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you'll respond to incoming inquiries, ... existing customers to provide support, and promote new products and services . Opportunities are available across various projects, including government programs and… more
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