- Mastercard (New York, NY)
- …team, and processes from the ground up. Develop and implement a scalable customer success strategy that drives adoption, satisfaction, and expansion across a ... globally distributed teams. Deep understanding of loyalty, personalization, and customer engagement strategies across industries. Executive -level presence with… more
- Colgate-Palmolive (New York, NY)
- …and shopper insights, and have an awareness of competitor activity to build customer strategy . + Establish partnerships with multiple parties including internal ... thought leadership. + Seek creative solutions to adjust on strategy with the customer , revisit objectives and...developments + Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated and… more
- OneMain Financial (New York, NY)
- …and maintaining an industry-leading lending technology stack for credit, pricing, and data sciences to drive the best omni-channel experiences for our customers. We ... to develop, document, and communicate OKRs, ensuring alignment with the broader business strategy . + Create and maintain a clear and actionable product roadmap that… more
- Capgemini (New York, NY)
- …NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ... Statement of Works (SOWs) based on the solution. + Participate in customer Q&A sessions, present demos and presentations to demonstrate solutions and capabilities.… more
- Amazon (New York, NY)
- …visible, ongoing, and contribute directly to our commitment to being the most customer -centric company on earth. The ideal candidate will not only have strong ... they will also be able to present and visualize data in a succinct manner and craft concise and...concise and comprehensive verbal and written narratives to influence executive decisions. Key job responsibilities - Lead the S&OP… more
- Google (New York, NY)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, technical… more
- Uniti (New York, NY)
- …solutions, voice, and digital TV to consumers. The company also provides data , cloud solutions, unified communications and managed services to business and ... network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and building customer… more
- Google (New York, NY)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering,… more
- Google (New York, NY)
- …+ Experience working with customers and building relationships with A/B and executive -level stakeholders. + Experience analyzing data to draw meaningful ... of experience in advertising, sales, marketing, consulting, media, or other customer -facing roles. **Preferred qualifications:** + Experience in mobile, apps, and… more
- Sprinklr (NY)
- …in a public company setting. + Strong expertise in equity programs, executive compensation, international benefits strategy , and regulatory compliance. + ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more