- Amazon (Dallas, TX)
- …you curious about how to measure and describe human experiences using survey and behavioral data ? Come join the Customer & Field Insights team, where your work ... the customer experience. You will organize, integrate, and analyze data from different sources (eg, surveys, telemetry, financials, behavioral, interviews) to… more
- Celestica (Houston, TX)
- …awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external presentations ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global … more
- MongoDB (Austin, TX)
- …to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate ... to create, transform, and disrupt industries by unleashing the power of software and data . We enable organizations of all sizes to easily build, scale, and run… more
- Wolters Kluwer (Dallas, TX)
- …expectations, and supporting success and renewal + Act as CDSP liaison for customer executive leadership as it relates to project planning, execution, ... with customer success platforms and CRMs (Salesforce, etc) + Data -oriented, consultative approach to promote product utilization with customers + Proven ability… more
- Advatix, Inc. (Dallas, TX)
- …cycle length, and revenue growth. + Provide regular updates and forecasts to the executive leadership team. + Use data -driven insights to refine and improve ... Vice President, Customer Growth Role Description Position Title: Vice President,...Growth is responsible for spearheading revenue growth across our Strategy & Operations Consulting and broader solutions portfolio, which… more
- Amazon (Austin, TX)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... the world. In this role, you will drive UX strategy across multiple user experiences, creating roadmaps and determining...- Leads with deep empathy for our customers, our customer service associates, and team members. - Ensures creative… more
- Capgemini (Houston, TX)
- …NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ... Statement of Works (SOWs) based on the solution. + Participate in customer Q&A sessions, present demos and presentations to demonstrate solutions and capabilities.… more
- Sprinklr (TX)
- …+ MBA preferred. **Who you are** + Passionate about deriving insights from data and adjusting strategy accordingly. + Obsessed with quality; always building ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Google (Addison, TX)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, technical… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more