- Celestica (Seattle, WA)
- …awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external presentations ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple Global … more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future of ... Artificial Intelligence (AI) through the customer experience lens. Do you want to contribute to...with Artificial General Intelligence (AGI) and AWS AI & Data leadership to deliver innovative and performant products to… more
- Amazon (Seattle, WA)
- …to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the ... Alexa, including: * Drive clarity out of ambiguity and define a clear vision, strategy and requirements for customer scenarios. * Develop and manage mechanisms… more
- Amazon (Seattle, WA)
- …products they'll love, and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while sparking exploration and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for customer...globally. Our team leverages sophisticated AI, and machine learning, data mining, and big data technologies to… more
- Amazon (Seattle, WA)
- …guarantee to all Renewed products. We are seeking a talented, enthusiastic, and customer -obsessed account executive to help grow the Renewed business in the ... and using these to shape our global Account Management strategy . . Use the "Voice of the Customer...experience working in client-facing roles with a focus on data analysis and account management * Experience using analysis,… more
- Amazon (Seattle, WA)
- Description The Customer Service Security organization within Amazon Stores Security is currently hiring for a Senior Program Manager of Business Operations. In this ... help ensure customers are protected and delighted when engaging with customer service, and work closely with Amazon leadership, stakeholders and cross-functional… more
- SpaceX (Redmond, WA)
- …+ Collaborate with internal recruiting and BPOs to align staffing and performance strategy . + Analyze historical data and trends while incorporating product ... to manage queue levels in real time. + Foster a culture of data -driven excellence within the customer support organization. BASIC QUALIFICATIONS: + Bachelor's… more
- Amazon (Bellevue, WA)
- …when it comes to delivery, returns, and re-commerce in shopping? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next Senior UX Designer to ... and research professionals, this means driving innovation for our customer experiences alongside Amazon's ever-evolving delivery, returns, and re-commerce… more
- Amazon (Seattle, WA)
- Description The Amazon Stores Customer Service (CS) Concessions Product and Tech team builds, maintains, and scales products and services that enable customers, CS ... concessions traffic each year. The team's product portfolio includes customer -facing experiences, back-end core architecture, automation products, batch concessions… more
- Amazon (Bellevue, WA)
- … customer 's experience with delivery * Effectively advocate and design for the customer through objective data such as market analysis, customer insights, ... executive leaders About the team The Amazon Delivery's Customer Experience team (ADX CX) team is a diverse...customer facing retail products - Experience acquiring user data (eg, conducting usability studies, performing user research) and… more