- Cleo (Albany, NY)
- **Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews. + Develop broad and deep customer relationships, promoting… more
- Coinbase (Albany, NY)
- …supervision in a fast paced environmentStrong analytical, mediation and problem resolution skills * Demonstrated leadership with an efficient execution, supporting a ... compliance, consumer and/or institutional operations * Proven experience as Compliance manager with In-depth knowledge of the industry's standards, regulations and… more
- World Insurance Associates, LLC. (Syosset, NY)
- …and human capital management solutions. Position Overview Our Associate Account Manager provides general account support and customer service to an impressive ... customer interactions as well as carrier relationships for day-to-day customer issue resolution + Keep management informed of customer or carrier issues +… more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** The IT Project Manager III is a member of a cross-functional team where teamwork, ... projects, escalating as appropriate. Identifies, tracks and manages issues to resolution within assigned projects, escalating as appropriate. - Provides status… more
- InGenesis (New York, NY)
- InGenesis is currently sourcing for a Contract Services Manager (CM) to join our team. As the onsite point of contact for the medical personnel for the staffing ... * Assist with program/project design activities, strategy development, problem resolution , and project implementation. * Attends and participates in general.… more
- RVO Health (New York, NY)
- …and compliance issues, coordinating with internal teams for investigation and resolution . + Effectively report on privacy compliance performance, risks, and key ... performance indicators to key stakeholders, including executive leadership. + Stay updated on global, federal, and state privacy laws and data protection… more
- BXP (New York, NY)
- …expenditure projects. Essential Functions: General + Interface with Regional and Executive Management regularly to gain project approvals. + Promote excellence, ... organizational skills and attention to detail. + Excellent negotiation and conflict- resolution skills. + Proficiency with programs such as Microsoft Office,… more
- Insight Global (New York, NY)
- …to the Senior Director of Operations. What you'll do Project Management & Issue Resolution Build project plans with clear milestones, due dates and hold customers as ... record of leading end-to-end client implementations Exceptional client-facing communication: executive presence, ability to lead stakeholder calls Experience with… more
- SMBC (New York, NY)
- …delivery milestones, driving execution through structured tracking, proactive issue resolution , and timely stakeholder engagement. + Apply disciplined program ... including control definition and issue tracking. + Excellent communication and executive reporting skills; experience presenting to senior stakeholders + Excellent… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …with relevant internal and external sources to ensure expediated and effective resolution to maximize satisfaction. * Partner with Account Service Consultant(s) to ... high-quality client satisfaction. * Establishes and maintains relationships with internal executive sponsors and maintains client detail and history. * Develops key… more
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