- Citigroup (New York, NY)
- **Executive Summary** The Client Experience Group Manager is a leadership role and specializes in onboarding, focusing on delivering an exceptional client ... experience and ensuring efficient, scalable operational processes specific to...strong emphasis is placed on providing an exceptional client experience , which necessitates detailed knowledge of products, platforms, and… more
- Mastercard (Harrison, NY)
- …greatest potential._ **Title and Summary** Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a ... fraud and risk, enhancing cybersecurity, and improving the digital payments experience . We provide value-added services and leverage expertise, data-driven insights,… more
- DoorDash (New York, NY)
- About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to ... with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role This...This specific Manager role is part of the Consumer Experience team and will focus on Quality Improvements with… more
- Oracle (Albany, NY)
- …modernizing is to invest in new capabilities that provide cutting-edge AI, user experience advancements, and offer open APIs for customers and third parties to ... is putting humans at the heart of the conversation and what the healthcare experience needs to look like - for patients, providers, payers, and the population. We… more
- Impact Kitchen (New York, NY)
- …filled through internal success planning last quarter. + 91% - Our average Employee Experience score. + 87.5% - Our average score across Indeed and Glassdoor. If ... working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM LEAD As a Guest Experience Team Lead (GETL) at Impact Kitchen you set the hospitality… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility… more
- JPMorgan Chase (Brooklyn, NY)
- …will explore and advance implementation of responsible AI principles and user experience insights to shape impactful solutions for our businesses to overall improve ... the customer service experience for our customers and employees. As a Vice President of Experience Research in Machine Learning in Consumer & Community Banking… more
- JPMorgan Chase (New York, NY)
- …This executive will lead the development and delivery of a world-class lounge experience for our customers, ensuring alignment with the company's brand, customer ... experience , and business objectives. The role requires a visionary...a visionary leader with deep expertise in hospitality, customer experience , and program management, as well as the ability… more
- Impact Kitchen (New York, NY)
- …filled through internal success planning last quarter. + 91% - Our average Employee Experience score. + 87.5% - Our average score across Indeed and Glassdoor. If ... working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM MEMBER As a Guest Experience Team Member (GETM) at Impact Kitchen you set the hospitality… more
- M&T Bank (Buffalo, NY)
- …scale-minded Lead UX Strategist to join our design team supporting the Digital Consumer Experience Product Suite - someone who is energized by a blank slate, as well ... to life, and supporting the early stages of the design lifecycle through experience definition and rapid concepting. You will be joining an established team that… more