- LinkedIn (Mountain View, CA)
- …messaging experience , from yesterday's email-like heavy outreach to tomorrow's chat -like experience , light-weight and delightful. In addition, you'll help ... Modernize the messaging experience to transition messaging from email towards a chat -like experience + Ensure every inbox is valuable by building experiences… more
- General Motors (Sacramento, CA)
- …usability and user-centered design principles. + Develop and promote conversation design best practice standards, reusable interactional patterns, and ... processes. + Deliver effective design documentation to communicate experience requirements, ...of Generative AI for Conversational Experiences, foundational elements of Conversation Design , and LLMs. + Ability to… more
- Bristol Myers Squibb (San Francisco, CA)
- …translates into effective launch + Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease ... medical and GDO and as defined by the study scope document **Required Qualifications & Experience ** + MD, PharmD, PhD, APP, PA, NP with experience in a specific… more
- Google (Los Angeles, CA)
- …into long-term, retained engagement. You will blend product growth, AI behavior design , and conversational UX to tackle the critical "understanding gap," ensuring ... retain new and marginal users + Drive Growth Through Conversation : Create systems and strategies to guide discovery in...: Create systems and strategies to guide discovery in chat , ensuring replies surface relevant capabilities, use cases, and… more
- Cisco (San Jose, CA)
- …programming language (eg, Python, TypeScript/JavaScript, Go, or Java) and solid software design /debugging skills. + Some hands-on experience with LLM APIs and ... and Services team provides the core runtime and developer experience that power AI across Splunk and Cisco. We...Implement features for GenAI services and APIs that power chat assistants, and automation workflows across Splunk products. +… more
- Coinbase (Sacramento, CA)
- …to millions of users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer service ... customer experience . * Establish and promote best practices in design techniques, coding, testing, documentation, monitoring, and alerting. * Demonstrate a keen… more
- Coinbase (Sacramento, CA)
- …well tested code to meet the needs of your customers. *Nice to haves:* * Experience with building high fidelity in-app chat experiences. * Experience with ... members. Our vision is to create the Amazon Prime experience for all Coinbase users, by creating a membership...effort. *What you'll be doing:* * Building and helping design elegant and functional user experiences. * Owning and… more
- Zoom (Santa Barbara, CA)
- …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent ... advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM agents to execute complex… more
- Coinbase (Sacramento, CA)
- …We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining and building the retail ... customer support experience . In this role, you will drive a product...as well as user journeys that connect customers to chat , email, or voice support lines accessible through our… more
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