- Qualtrics (New York, NY)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship… more
- Kyndryl (Rye Brook, NY)
- …seeking an experienced and strategic **ServiceNow Solution Architect & Product Owner** to lead the design , delivery, and ongoing evolution of **HR solutions ... Work at the intersection of enterprise platforms and employee experience . + Lead high-impact projects on one...skills, especially across HR and IT stakeholders. + Hands-on experience with Flow Designer , Integration Hub, Service… more
- AMA Group (New York, NY)
- …professional opportunities for those within the firm and also providing outstanding customer experience on every project! Our extraordinary focus on client ... Our New York office is looking for an experienced Audio Visual Systems Designer . Your title will be Senior Project Engineer within the company. With guidance… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Present compelling value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account plans,… more
- The Hertz Corporation (Albany, NY)
- …is in contact center operations, loyalty strategy, customer segmentation, or CX design , you know how to lead complex teams, drive execution at scale, ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of...Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel… more
- American Express (New York, NY)
- …and operational risk mitigation in all processes and design for a streamlined user experience across customer touch points. + Lead , engage, and inspire a ... fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience . These policies utilize mathematical models and other… more
- Intuit (New York, NY)
- …is considered a plus. Equivalent experience will be considered. **How you will lead ** The Senior Staff Product Manager for Customer Support will be tasked ... functions to ensure a top-notch customer support experience across all organizational lines. + Lead ...business. This will be done in close collaboration with design , engineering, and marketing teams. + Drive Execution: Oversee… more
- Deloitte (New York, NY)
- …the next level. + Deliver complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and practice development ... practice + Develop your knowledge of and gain project experience in SAP's newest and future solutions such as...We work with clients who wants us to bring design thinking into the future of their technology enabled… more
- Capgemini (New York, NY)
- …business value. **Responsibilities:** + **Client Advisory & Solution Design ** + Lead the definition and development of customer analytics and data science ... and operational data. You will advise clients on the design , development, and deployment of advanced analytics and AI...Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights, or… more
- Capgemini (New York, NY)
- …secure, and innovative solutions on the ServiceNow platform. **Key Responsibilities:** + **Solution Design & Architecture:** + Lead the solution design and ... NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more