- Capgemini (Houston, TX)
- …secure, and innovative solutions on the ServiceNow platform. **Key Responsibilities:** + **Solution Design & Architecture:** + Lead the solution design and ... NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Deloitte (Dallas, TX)
- …with Technology and the Business to ensure seamless product delivery and exceptional customer experiences. This is your chance to lead , innovate, and truly ... you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an...lifecycle, and we're looking for a driven individual to lead our product support strategy. This isn't just about… more
- Deloitte (Dallas, TX)
- …years relevant SAP consulting or industry experience + Hands-on functional configuration and design experience + Experience with one or more SAP ECC or ... Deliver complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations...practice + Develop your knowledge of and gain project experience in SAP's newest and future solutions such as… more
- The City of Houston (Houston, TX)
- …REQUIREMENTS EDUCATIONAL REQUIREMENT: Requires a high school diploma or a GED. EXPERIENCE REQUIREMENT: Three years of administrative or customer service related ... and resolving billing inquiries. This role may also perform lead or workforce management duties and is responsible for...higher 03 How many years of directly related verifiable customer service experience do you have? +… more
- Confluent (Austin, TX)
- …their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve ... Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well… more
- Amazon (Austin, TX)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... points * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their… more
- Cengage Group (Houston, TX)
- …here:** **As the Advanced Software Engineer,** you will collaborate with a product manager and designer as the technical lead to focus on outcomes to rapidly and ... technology strategies and driving innovation + 3 years of experience being a technical lead for a...performance monitoring tools like Splunk, DynaTrace, New Relic + Experience with customer facing, high availability B2B/B2C… more
- Celestica (Houston, TX)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... commercial and operational concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this role works directly… more
- IBM (Dallas, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully realize ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique...be able to showcase IBM Ai solutions. You will design and articulate AI architectures compatible with a client's… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...in call center operations management is required, with additional experience in customer service, technical support, or… more