- Capital One (Mclean, VA)
- …of numbers; instead you believe they help illuminate the truth ** Customer -Centric-** You lead with human centered design as the basis for decision making and ... efficient, accurate customer service. Delivering a great customer experience and resilient financial performance requires...partnering with project and product teams to integrate the customer and agent design to develop processes… more
- PagerDuty (Richmond, VA)
- …with confidence. + Lead Product Management for the external-facing customer analytics experience , aligning internal telemetry with externally communicated ... Your team will surface insights that power monetization, roadmap prioritization, and experience optimization across the entire customer journey. In addition to… more
- TEKsystems (Reston, VA)
- …FUNCTIONS: 25 Lead a team of software engineers in the design development and implementation of multiple applications. Performs and leads the detail technical ... 25 Supports the Project Manager as the technical team lead on the project. Estimates the technical costs of...design of the system or offer alternatives. Demonstrated experience with front-end and back-end programing and integration frameworks… more
- CACI International (Reston, VA)
- …VoIP, ISP, Wireless. + Lead the development of designs and participate in design reviews with the customer . + Mentor junior engineers. + Travel to other ... engineering, or technical. + 7+ years' or more of experience as a Lead Engineer or leading...solver in a fast-paced environment + Internal and external customer interface experience + Must possess industry… more
- ManTech (Alexandria, VA)
- …a dynamic and flexible environment to serve continuously evolving client needs. + Lead the design and implementation of scalable cloud and on-premises ... ensuring seamless integration across client workflows. + Architect and lead the design of user-friendly case management...+ Minimum of 12 (10 with Master's) years of experience in software or system architecture and design… more
- SHI (Richmond, VA)
- …offices or yours.** **Job Summary** The SHI Services Principal Architect - Azure will lead the design and delivery of enterprise-scale cloud solutions for our ... and customer -facing consulting skills. Role Description Serve as the lead architect on Azure professional services engagements, responsible for overall solution … more
- Acxiom (Richmond, VA)
- …ML practitioners, devOps and analytics leaders to define requirements for ML platform design and modernization. + Lead and direct junior engineers across US, ... training and inference, as well as real-time/near real-time workloads. + Lead end-to-end solution design , encompassing assessment, roadmap creation, detailed… more
- Burns & McDonnell (Arlington, VA)
- **Description** The Senior Electrical Engineer will lead electrical design project teams to create world-class designs for new projects, alterations, and ... industrial, manufacturing, government, and military facilities. The Senior Electrical Engineer will lead the project team throughout the design and construction… more
- SHI (Richmond, VA)
- …migrations. + Collect, produce, and update deployment and design documentation for customer engagements. + Lead the development of SOWs, working closely with ... **Job Summary** The Solutions Architect - Messaging & Identity will analyze, design , and implement Microsoft Messaging services and related solutions for our… more
- Kyndryl (Richmond, VA)
- …for large enterprise contact center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation ... The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation...Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements and… more