- Amazon (Arlington, VA)
- …The Amazon Connect Center of Delivery Excellence (AC-CODE) specializes in delivery customer experience (CX) solutions, leveraging Amazon Connect, that empower ... Amazon Web Services (AWS) team helping enterprise customers solve their toughest Customer Experience technical and operational challenges when migrating legacy… more
- Teksouth Corporation (Washington, VA)
- …solutions and use low-code technology to enhance operational efficiency and user experience . **Key Responsibilities** + Design and develop Power Apps solutions ... candidate will have advanced skills in Power BI, with experience in data modeling, DAX, and report development, as...Generate solution documentation and Power BI dashboards to support customer needs. + Lead agile prototyping sessions… more
- PenFed Credit Union (Mclean, VA)
- …Credit, Operations, Legal, Compliance, and external partners. This position requires experience in customer lifecycle of financial products, driving ... with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work...research, or credit risk portfolio management are required. Such experience includes but is not limited to customer… more
- TEKsystems (Reston, VA)
- …efforts to continuously improve communications and relationships with other teams. Takes a lead role in coordinating work with other teams to improve flow and ... their teams build effective relationships with the supporting teams like User Experience Architecture Shared Services etc. Supports the Product Owner and Product… more
- Leidos (Reston, VA)
- …program requirements, perform market and economic analysis, conduct business intelligence, design , and execute formal capture plans, and monitor competitor activity. ... Business Area SVP to support Business Strategy and pipeline development, customer relationship management, capture and proposal leadership, intra and inter-sector… more
- The Hartford (Glen Allen, VA)
- … customer experience and drive business outcomes. Key Responsibilities: + Lead the design and implementation of Amazon Connect solutions. + Oversee the ... Lead , you will be responsible for leading the design , implementation, and optimization of cloud-based contact center solutions...Technology, or a related field. + 8+ years of experience in software development and cloud computing. + Extensive… more
- Amazon (Herndon, VA)
- …and implement scalable, data-driven process improvement/automated solutions. * Keep the customer experience as the primary focus. * Meets/exceeds Amazon's ... Description AWS Infrastructure Services owns the design , planning, delivery, and operation of all AWS...customer -focused environment, adapts to change quickly. - Direct experience with the deployment of AWS network cabling and… more
- Veracity Consulting Group (Glen Allen, VA)
- … in a client consulting environment + 8+ years of incremental technical experience in technical roles (developer, senior developer, lead developer, architect) ... next-generation consulting firm that delivers transformative solutions across strategy, experience , process, technology, and culture. Combining the flexibility of a… more
- Honeywell (Colonial Heights, VA)
- … in a technical or operational assignment, internship, or co-op experience in Controls, Instrumentation, Computer Programming, Hardware Design , Manufacturing, ... by investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work environment… more
- Fannie Mae (Reston, VA)
- …platforms, and experiences that power our business and serve our customers. You will lead discovery, design , and delivery efforts for new and existing products, ... * Business process management skills including business process modeling, process design and implementation * Learning and training experience including… more