- Amazon (Seattle, WA)
- …to improve from large-scale security incident investigations. - Participate in or lead post-mortem analyses. - Design & Build security-related services for ... Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first...security challenges, as well as the ability to quickly design and build solutions to address them. CS Security… more
- Merck (Olympia, WA)
- …Account Planning, Account Planning, Adaptability, Business Management, Business Strategies, Client Communication, Customer Experience Design , Customer ... Experience Management, Customer Feedback Management, Customer Handling, Customer Service, Customer Strategy, Ethical Standards, Health Outcomes,… more
- Merck (Olympia, WA)
- …Driving License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design , Customer ... Experience Management, Customer Feedback Management, Customer Service, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis,… more
- Amazon (Seattle, WA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation...and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work… more
- Highmark Health (Olympia, WA)
- …including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer , Capability Manager, or Tester, based upon experience and need. ... AR product suite, including invoice processing, payment application, refunds, customer account maintenance and client delinquency. Responsibilities include configuring… more
- Amazon (Seattle, WA)
- …and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI About the ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Unity Technologies (Bellevue, WA)
- …Industry Segmentation - Lead a PMM team organized by industry and customer persona (eg, Industrial Developer, Designer , Business Lead ). Use qualitative ... turning feedback, sales insights, and market dynamics into product direction and content. Lead customer panels, field interviews, and community feedback loops. +… more
- Merck (Olympia, WA)
- …License:** No **Hazardous Material(s):** n/a **Required Skills:** Administrative Policies, Administrative Policies, Customer Experience Design , Customer ... aptitude for managing eCommerce functionalities. Required Qualifications + At least 5 years of customer care or related experience + 3+ years of SAP … more
- Amazon (Seattle, WA)
- …research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ... Description The Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Tech, Self-Service and Automation team will work on the… more
- Celestica (Seattle, WA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... Customer Business Unit Directors, Global Program Managers, and Commercial...account relationships, past Celestica business and performance **Skills, Capabilities, Experience and Attributes** + Executive Relationship Management + Sales… more