- Celestica (Richardson, TX)
- …issues with both internal and external customers. + Responds to requests for support/ service and develop processes to meet customer demands and ensure ... **Career Stream:** LOG - Logistics **Role:** Analyst **Job Title:** Import/ Export Analyst **Job Code:** ANA-SCM-IMPX **Band:** Level 07 **Direct/Indirect… more
- Kuehne+Nagel (Flower Mound, TX)
- …progress every step of the way. You'll play a key role in meeting customer transit time requirements, handling any deviations that arise, and ensuring all activities ... central to this role, as you'll work closely with Customer Care Specialists to meet specific client needs, including...Track carrier and partner performance, and raise awareness when service levels fall short-helping us maintain high standards. +… more
- CH Robinson (Dallas, TX)
- …consolidations experience + Excellent communication, prioritization, and multi-tasking skills + Excellent customer service skills and follow up to be utilized ... seeking a skilled Gateway Agent to join our Air Export Gateway team. In this pivotal role, you will...and problem-solving skills to adapt to ever-changing tasks and customer needs + High level of attention to detail… more
- ServiceNow, Inc. (Austin, TX)
- …to uncover operational inefficiencies across call centers, mobile field operations, and customer service departments. + Align CRM use cases to utility ... SAFe, FERC/NERC, ISO55000 + Experience presenting to VP and C-level audiences (Operations, Customer Service , CIO, Field Services) + Ability to explain both… more
- ServiceNow, Inc. (Addison, TX)
- …configurations vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap ... to influence and consult (providing options with pros, cons and risks) in a customer service environment, while providing thought leadership to Customer … more
- ServiceNow, Inc. (Austin, TX)
- …We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While collaborating with customers, ... and partners. **What you get to do in this role:** + Engage with customer executives to identify pain points and opportunities to deliver value and then translate… more
- ServiceNow, Inc. (Addison, TX)
- …work better for everyone. **What you get to do in this role:** The Associate Customer Success Manager (CSM) is the primary point of contact / orchestration lead for ... all matters related to Impact features and benefits depending on the customer 's Impact package. They drive customer interactions and ensure that the Impact Team… more
- ServiceNow, Inc. (Addison, TX)
- …pursue our purpose to make the world work better for everyone. As an **Associate Customer Success Guide** , you will be part of the ** Customer Excellence Group** ... via webinars and personalized 1:1 engagements + **Drive Adoption** : Serve as a customer advocate, for all the products they have purchased and advise them on how… more
- ServiceNow, Inc. (Addison, TX)
- …investment and use their licenses + Guide other ServiceNow teams to address customer issues + Oversee projects identified by leaders + Ensure any escalated clients ... your primary residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All… more
- Forward Air (Coppell, TX)
- …program. As the subject matter expert, you will ensure our import and export activities adhere to all US and international regulations. This role requires a ... laws + Regulatory Oversight: Serve as the primary expert on all relevant import/ export regulations, including but not limited to US Export Administration… more
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