- Amazon (Bellevue, WA)
- …technical resolution. In this role, you'll handle escalated cases involving service degradation, analyzing performance data (latency, jitter, packet loss) and system ... configurations to restore optimal service levels. Success in this role demands excellent diagnostic...focus will be on complex problem resolution and ensuring customer satisfaction through effective technical support. Work in a… more
- ServiceNow, Inc. (Kirkland, WA)
- …operations daily, across a global cloud footprint, in support of customer -initiated requests and internal maintenance functions. The team is also responsible ... the Kubernetes architecture and core services that enable domain service teams to build and deploy Kubernetes workloads across...of this role and its alignment with US Federal customer requirements, only candidates who are US Citizens, US… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and engineers to secure quantum technologies for our global AWS customer base. Additional responsibilities include: Work with internal stakeholders, academic and… more
- ServiceNow, Inc. (Kirkland, WA)
- …lead strategic initiatives that shape secure product development and customer enablement. You will drive cross-functional collaboration, influence engineering and ... + Contribute to the deprecation of security-impactful feature flags and support customer migration efforts to maintain a secure posture. + Partner with Product… more
- Amazon (Redmond, WA)
- …is developing a constellation of low earth orbit satellites, enabling broadband internet service for the unserved and underserved populations of the world. Kuiper's ... Customer Terminal organization is responsible for developing low cost...-Support the transition of the designs to mass production Export Control Requirement: Due to applicable export … more
- Amazon (Redmond, WA)
- …to lead an embedded software team in an advanced satellite broadband telecom service ? The Kuiper Customer Terminals Software teams build and maintain the ... core software that powers the customer terminals on the Kuiper network. The team is...Kuiper - Help on-board and mentor new team members. Export Control Requirement: Due to applicable export … more
- ServiceNow, Inc. (Kirkland, WA)
- …& Program Management to support ServiceNow's Global President of Customer Operations. This high-impact, high-visibility role blends strategic leadership positioning, ... Communications** + Drive thought leadership opportunities - including speaking engagements, customer roundtables, and industry events - to amplify the President's… more
- ServiceNow, Inc. (Kirkland, WA)
- …and develop pragmatic solutions in a fast-paced environment + Skilled at managing customer requirements and expectations. + Ability to hire top talent and build a ... applications on the ServiceNow Platform. + Experience working in a customer -focused environment. + Excellent verbal and written communication skills. + Hands-on… more
- ServiceNow, Inc. (Kirkland, WA)
- …Azure on integration issues, and collaborating with internal teams to ensure the service is scalable and supportable. CAT is not a traditional operations or ... tools such as Puppet, Ansible, and Git. + Troubleshoot and resolve tier-3 customer performance issues with a strong emphasis on debugging and root cause analysis.… more
- ServiceNow, Inc. (Kirkland, WA)
- …impactful experiences. Learn more about Service Now's Mission and Business. ... + Experience working in a DevOps environment. + Experience working in a customer focused environment. + Experience with Knowledge Graph technologies like Cypher and… more
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