- Mass Markets (TX)
- …environment and brings a strong foundation in accounting best practices. You'll lead a team of professionals, manage the month-end close process, and collaborate ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (Killeen, TX)
- …and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (Killeen, TX)
- …needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for the customer. + ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Jabil (Austin, TX)
- …supply chain, and product management services. Operating from over 100 facilities in 26 countries, Jabil delivers innovative, integrated, and tailored solutions ... of industries and end-markets, such as automotive, consumer lifestyle and wearable tech , defense and aerospace, connected home and building, industrial and energy,… more
- Mass Markets (TX)
- …+ Identify and implement process enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (TX)
- …center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as AHT, CSAT, ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead initial training and coaching sessions for new hire agents to ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (TX)
- …We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (Killeen, TX)
- …of the contact center, ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance data ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more
- Mass Markets (Killeen, TX)
- …the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia,… more