- TekSynap (Arlington, VA)
- …24x7x365 coverage for critical and high-priority incidents. + Coordinate incident management , service requests, and problem resolution with internal and external ... support teams. + Monitor service desk metrics, including average...and call abandonment rates. + Implement and maintain knowledge management systems, ensuring up-to-date documentation and user resources. +… more
- M. C. Dean (Chantilly, VA)
- …automating, integrating, and securing the world's most critical infrastructure and facilities . This translates into fulfilling opportunities for employees driven to ... secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the… more
- SHI (Richmond, VA)
- …financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** ... Azure) and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Support the overall telecommunication system configuration management using the Government-provided ... reports to include Line counts, Circuit counts, and Usage reports. + Support overall telecommunication system configuration management using NetPlus. + Ensure… more
- TekSynap (Fort Belvoir, VA)
- …vulnerability patches and DoD Security Technical Implementation Guides (STIG) settings. + Support the Cyber infrastructure team in the operation and maintenance of ... network defense. + Communicate with customer stakeholders to include leadership, support teams, and system administrators. + Create formal documentation such as… more
- Amazon (Herndon, VA)
- …As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and ... Corrective Action (CA) documentation for site/equipment failures. * Directly support operational issues with ad-hoc training, complex operating procedure reviews,… more
- Grant Thornton (Arlington, VA)
- …practical tax advice for your clients- all with the resources, environment and support to help you excel. You'll collaborate with MCI leadership and supervise R&D ... firm standards and completed on time, within budget, to successfully lead and support your team and help you achieve more, confidently. Additional approved locations… more
- TekSynap (Fort Belvoir, VA)
- …to sustainment + Analysis of hardware, hardware configuration, security policy, network management , network protocols and security solutions in support of ... VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation...the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought"… more
- Amentum (Chantilly, VA)
- …include Intelligence Analysis, Software Development, DevSecOps, Advanced Communication systems, Security, Facility support , Logistics and other support ... (IC). The successful candidate must have proven experience in capture management methodologies against corporate key opportunities. The candidate must have a… more
- BOOZ, ALLEN & HAMILTON, INC. (Springfield, VA)
- …Collection Manager The Opportunity: Critical decisions are made every single day to support our national security. What if you could use your analytical skills to ... a problem-solving mindset, we have an opportunity to use those skills to support our warfighters, protect our national security, and inform our client and national… more