- Mass Markets (Wichita, KS)
- …internal teams + Manage customer accounts and process orders accurately using our systems + Maintain detailed records and follow company procedures + Uphold privacy ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (Wichita, KS)
- …services + Maintain existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …processes, and best practices. + Proficiency in call center software, CRM systems , and workforce management tools. + Excellent verbal and written communication ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …principles and various training methodologies. + Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology. + Proficiency ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (Wichita, KS)
- …analytical, coaching, and communication skills. + Experience with QA software, CRM systems , and reporting tools. + Certifications in Quality, Six Sigma, or related ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …+ Excellent communication, presentation, and negotiation skills. + Proficiency in CRM systems and sales analytics tools. + Deep understanding of BPO operations, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …abilities. + Outstanding communication and negotiation skills. + Proficiency in CRM systems and sales analytics tools. + Deep understanding of market dynamics and ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more