- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Prepares and makes briefings and presentations. + Leads team in on-site management of installations. + Works independently and installs, operates, maintains, ... Responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to ... work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1-2 years of ... experience in information technology, systems administration or other IT related field. + Work hours are 10P - 7A CT (11P-8A ET) including weekends **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Associate's Degree preferred or equivalent relevant experience. + Professional Certifications or License + 8+ years of experience in call center, quality control, ... Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Analyze incoming cases to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone ... calls + Validate issuer requests and articulate any deficiencies back to the issuer to ensure all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are not resolved promptly + Build and maintain… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, ... Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families.… more
- Customs and Border Protection (Brownsville, TX)
- …duties include: Interpreting laws, rules, and regulations of a broad range of Federal agencies and employing decision making skills to complex decisions relating to ... Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on...CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your… more
- National Park Service (Van Horn, TX)
- …recognition, and employee counseling. A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the ... at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the...of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as… more
- Defense Commissary Agency (Randolph AFB, TX)
- …these physical requirements in the Questionnaire. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of ... federal civilian service since being selected for a nontemporary...or universities. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and… more
- Veterans Affairs, Veterans Health Administration (Houston, TX)
- …E. DeBakey VA Medical Center. Responsibilities Current permanent VA employees and Federal employees from other federal agencies should apply under ... annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for...up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal … more
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