- Mass Markets (Killeen, TX)
- …work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a ... of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall adherence to corporate policies and procedures. Key… more
- The Cigna Group (Houston, TX)
- …in managing a moderately complex book of business as assigned by the manager . Accountable to proactively manage, respond and address client and broker inquiries ... for the client experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience and ability to… more
- Fortrex (San Antonio, TX)
- …Safety Sanitors and Lead Persons in the designated departments and areas of our customer 's plants to ensure that our team is working safely, efficiently, and in ... compliance with regulatory agency, customer , and company policies and procedures. Job duties include:**...+ Safety Handbook, and Cleaning Procedures. + Assist Site Manager and Assistant Site Manager implement training… more
- CACI International (Lackland AFB, TX)
- …services to enable mission success and improve end user experience across the customer environment. On this program , CACI will deliver enhanced capabilities and ... Opportunity:** CACI is looking for a Tenable Administrator to support our DoD customer to implement an enterprise IT service delivery model that provides consistent,… more
- GE HealthCare (TX)
- …planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** + Under ... supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned,...QUALIFICATIONS** + AS, BS, MS degree, military education, certificate program , current student with less than 12 months from… more
- DXC Technology (Austin, TX)
- …offices-while enhancing customer experience transformation. In collaboration with the program /project manager , the Project Control Office Lead is responsible ... service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for… more
- SitusAMC (Dallas, TX)
- …This position requires a blend of leadership, strategic thinking, and deep customer insight to effectively manage and scale client relationships, while aligning with ... revenue targets. The Director will play a key role in driving customer success, maximizing platform retention, and fostering new business opportunities. Essential… more
- Mass Markets (Killeen, TX)
- …in partnership with operations + Conference with remote HR teams and HR Manager to address human resources issues and initiatives + Understand business goals and ... tools and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Fresenius Medical Center (Athens, TX)
- **PURPOSE AND SCOPE:** Under the direction of Kidney Care Advocate Manager , collaborates with internal and external care teams, to ensure a positive experience for ... internal and external to the company. Adheres to the FMCNA Compliance Program and all regulatory and FMCNA policy requirements. Supports FMCNA's mission, vision,… more
- HUB International (Dallas, TX)
- …status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) ... insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to...to every client activity. **Purpose of Position:** Support Account Manager (s) and Account Executives in the capacity of a… more