• Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement ... 6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating system environment certification… more
    Link Solutions Inc (08/19/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Aberdeen Proving Ground, MD)
    …Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement ... + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating system environment… more
    Link Solutions Inc (08/09/25)
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  • Service Desk Manager

    SAIC (Adelphi, MD)
    …Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement ... 6 months of start date **DESIRED:** + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating system environment certification… more
    SAIC (08/07/25)
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