- Genentech (South San Francisco, CA)
- …management, contracting, digital and omnichannel engagement , and leadership. The Sr Director owns onboarding for field new hires leveraging digital learning ... gain to business impact metrics. Role Overview The Senior Director of Field Readiness and Certification is...direct business partner and trusted strategic advisor to the Customer Engagement (CE) leadership team, US Medical… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …reporting processes** and provide clear, actionable insights + **Drive Strategic Clarity and Field Engagement & Execution** + Ensure that **brand strategy is ... **Associate Director , Field Strategy, Nephrology/Immunology** **Position overview:**...as first or second line leadership, regional operational and customer strategy roles or other field -based support… more
- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. PagerDuty is seeking a **Sr. Director , Field Enablement** to join our diverse, customer -focused team! As Sr. ... you will lead a team of enablement professionals supporting our sales, customer success, and partnership organizations. You will build and scale our global… more
- Genentech (South San Francisco, CA)
- …across markets. Key Job Responsibilities + Collaborate with and advise SVP of Customer Engagement (CE), SVP of Medical, HEDs (Healthcare Ecosystem Directors), ... culture built on collaboration and innovation. Job Summary The Executive Director , Field Analytics & Insights within Analytics and Insights team collaborates… more
- Genentech (South San Francisco, CA)
- …team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement , Medical Affairs, Public Affairs & Access ("CMG"), and ... Provider Customer Relationship Management (HCP CRM), leveraging knowledge of customer engagement in the healthcare industry and CRM technology trends… more
- Genentech (South San Francisco, CA)
- …human-centered in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This ... team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital … more
- Genentech (South San Francisco, CA)
- … customer experiences in partnership with networked partners (eg Customer Engagement and Genentech Business Operations). Marketers strategically use ... Customer Marketer(s) + Creates and delivers tailored and actionable omnichannel customer engagement , leveraging appropriate customer insights including … more
- Celestica (San Diego, CA)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... & indirect supervision to all subordinate staff involved in support of each customer under the director 's ownership. This includes long-term planning, objective… more
- Capital One (San Francisco, CA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Rubrik (Palo Alto, CA)
- ** Director , Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and ... Customer Success team to develop and execute proactive engagement plans that deliver value to customers and boost...years in a senior role overseeing subscription renewal and customer success operations or a comparable field … more