- Parsons Corporation (Centreville, VA)
- …In this role, you will be responsible for implementing internal and external customer -focused strategies to increase our business line market share and build our ... and growing the geographic market by effectively partnering with top customer /agency leaders and forming strategic industry alliances. This position can be… more
- Southern Air, Inc (Winchester, VA)
- …Air, Inc. is a company dedicated to growth of our employees and great customer service . We serve clients' through-out the Virginia, West Virginia and North ... 1 - 5 years of HVAC experience in HVAC service and installation or equivalent combination of vocational training...and related equipment. + Experience in providing quality, professional customer related services. + Ability to work and communicate… more
- CACI International (Sterling, VA)
- …implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. ... request fulfillment processes to ensure compliance with ITSM best practices and customer policies. + Analyze quality metrics and key performance indicators (KPIs) to… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... a team to deliver results. The Construction Manager will serve as Amazon's representative and direct point of interface with Developers and General Contractors, as… more
- Southern Air, Inc (Mechanicsville, VA)
- …years! Southern Air, Inc., is a company dedicated to employee growth and excellent customer service . We serve clients throughout the Virginia, West Virginia, and ... ability. Qualifications: + Minimum one year of HVAC experience in HVAC service and installation or equivalent combination of vocational training and experience. +… more
- CACI International (Sterling, VA)
- …with IT teams, business units, and stakeholders to ensure request fulfillment meets service level agreements (SLAs) and business needs. + Implement and manage tools ... and best practices. + Manage relationships with vendors and service providers involved in request fulfillment. + Ensure compliance..._Required:_ + Bachelor's degree in technical management, or related field + 7+ years of work related experience +… more
- Sunrise Senior Living (Mclean, VA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... to team members, residents, family members, major referral sources in the service area and vendors + Supports the communities in proactively building, maintaining,… more
- CACI International (Springfield, VA)
- …of network infrastructure, and the ability to respond effectively to incidents and service requests. The NOC Shift Lead will ensure network uptime and operational ... incidents, and alerts. + Manage and prioritize incoming network incidents and service requests, ensuring timely resolution and escalation when necessary. + Ensure… more
- CACI International (Sterling, VA)
- …and enhance request fulfillment workflows to streamline and automate the lifecycle of service requests. + Work closely with business users to define and implement ... efficient request fulfillment processes, ensuring smooth and effective service delivery. + Integrate ServiceNow with network management systems (eg, Riverbed,… more
- CACI International (Sterling, VA)
- …the quality of network request handling and fulfillment within our IT service management framework. **Responsibilities:** + Conduct regular audits of network request ... process. + Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_ + Bachelor's degree in… more