- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and ... Workforce teams to align on goals and improve service delivery . + Analyze performance reports and implement action plans...Diploma or degree in Business, Communications, or a related field (preferred). + 2+ years of experience in a… more
- SHI (Austin, TX)
- …by supporting continuous integration and continuous deployment (CI/CD) processes * Support runtime platform maintenance, integration of new features, and release ... Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts * Thrive in a fast-paced and dynamic… more
- SHI (Austin, TX)
- …by supporting continuous integration and continuous deployment (CI/CD) processes * Support runtime platform maintenance, integration of new features, and release ... Create and maintain comprehensive technical documentation to ensure knowledge sharing and support continuous development efforts * Thrive in a fast-paced and dynamic… more
- Mass Markets (Killeen, TX)
- …SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance data and implement strategies for improvement. + ... with clients to align on goals, expectations, and service delivery . + Manage workforce planning, scheduling, and resource allocation....+ Bachelor's degree in Business, Operations, or a related field . + 5+ years of experience in a contact… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …of Veterans Affairs (VA) business needs and determines how IT can support those needs by leveraging software, hardware, or infrastructure. Aligning IT strategy ... this position helping to determine, develop, and improve technical solutions in support of VA's business goals. The SAFe Solutions Architect bridges communication… more
- Capgemini (Dallas, TX)
- … Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work ... within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues,...Bachelor's degree in Computer Science, Information Systems, or related field . 3 years of experience as a Business Analyst… more
- Texas Health Resources (Arlington, TX)
- …Responsible to execute the operating direction / vision for the hospital in support of channel strategic and operating plans. Work with the hospital senior ... care within the shared governance framework. Create a culture of physician support and confidence and collaboration with THR's mission, vision and channel… more
- Capco, a Wipro Company (Houston, TX)
- … modern platform implementations, digital transformations, end-to-end IT delivery , omni-channel standardization, cloud-based data management, and predictive data ... and technology consultancy that specializes in advisory, implementation, and delivery of client-centered solutions across Financial Services, Energy, and Insurance… more
- ERCOT (Taylor, TX)
- …and vendors to design, develop and maintain complex ERCOT applications in support of market needs and internal corporate requirements. Uses toolsets that adhere ... verbal communication skills including writing Design/Functional Specifications. + Provide support for Workday in-bound and outbound integration issues, incident… more
- HCA Healthcare (Dallas, TX)
- …Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
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