- Tesla Laboratories. Inc. (Vienna, VA)
- …Desktop Image + Assist with centrally managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and support ... area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks...Requirements + Bachelor's degree or certification in IT related field + 5+ years of relevant work experience +… more
- Leidos (Norfolk, VA)
- …concerning submitted Service Requests via either by email or telephone. + Schedule Field Service to perform a customer's requested move within a site. + Take ... **Description** The SMIT Service Desk SRM Team has an opening for...mailboxes in Microsoft Active Directory. + Support administration of network share folders through the addition and removal of… more
- Integrated Security Technologies (Herndon, VA)
- …learn and work with ground-breaking technology and premier clients. The Security Service Technician plays a vital role in installing, servicing, testing, and ... camera products and systems. As a customer-facing representative, the Security Service Technician must be personable, knowledgeable, and proactive, making decisions… more
- ManTech (Herndon, VA)
- …(DMV) area** . This role is responsible for managing the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and ... Information Technology, Computer Science, Business Administration or a related field + 8+ years of experience in service... field + 8+ years of experience in service desk operation, leading IT support teams and delivering… more
- ManTech (Herndon, VA)
- …Virginia (DMV) area** . In this role you will manage the entire service desk operation for network , cloud/platform/system/application, and cybersecurity M&A and ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in...in Computer Science, Information Technology, Engineering or a related field . + 8+ years of relevant experience + Experience… more
- Cardinal Health (Richmond, VA)
- …and Patient Support will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit ... + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance… more
- Amazon (Chantilly, VA)
- …to customer requests - Travel to designated sites and perform professional quality field service repairs consistent with company standards - Advise the Generator ... to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital… more
- Amazon (Chantilly, VA)
- …to customer requests - Travel to designated sites and perform professional quality field service repairs consistent with company standards - Advise the Generator ... Service Manager of parts needed for necessary repairs -...You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers,… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary technical… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required. **Other Job Specific… more
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