- Byrne Dairy & Deli (Rochester, NY)
- …training, and coaching store managers and associates to deliver exceptional customer service and uphold company policies. + Conduct regular store visits to assess ... + Support the district manager in resolving customer complaints, addressing service issues, and maintaining positive relationships with customers and the local… more
- University of Rochester (Brighton, NY)
- …and business partners concerning University leave programs. Provides administrative and customer service related to the leave process for all employee types across ... in the appropriate resolution and escalates severe issues to manager. - Customer Service - performs duties such as but not limited to: Providing timely response to… more
- Stony Brook University (Stony Brook, NY)
- …Communicates with residents, visitors and staff in a courteous, respectful and service oriented manner at all times. Uses appropriate de-escalation techniques when ... requirements. + Appropriately escalates potential problems, issues or unusual questions to supervisor in a timely manner. + Answers telephones in a prompt and… more
- Marex (New York, NY)
- …and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, ... any breaches of policy to Compliance and/ or your supervisor as required + To escalate risk events immediately....Skills and Experience + Bachelor's degree in a relevant field preferred. + Solid background in Windows, Linux/Unix OS,… more
- Abilities First Inc (Poughkeepsie, NY)
- …Inc., maintain a positive and proactive relationship with all employers, service providers, parents/guardians, co-workers, and community members. . Advocate for each ... current position. . Work in cooperation with the Director, Job Developer, Extended Service Provider and employer to determine when an employee is ready to transition… more
- Republic Services (Niagara Falls, NY)
- …performs repairs and maintenance on heavy equipment, compact heavy equipment, light service equipment, and light trucks. Typical repairs include, but are not limited ... and interprets equipment condition reports and/or repair orders, communicate with supervisor and/or operator for clarification of defects and discuss preventive… more
- Sedgwick (Albany, NY)
- …case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high ... levels of customer service . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes...+ Conducts or assigns full investigation, including coordination of field investigations and provides report of investigation pertaining to… more
- Rising Ground (Brooklyn, NY)
- …parent) /Child/-Parents/Siblings/Clinical and medical staff/School and other resources. + Develop service plans and connect children and or parents to appropriate ... Attends Family Court hearings. + Facilitate and actively participate in six-month Service Plan Reviews and Family Team Conferences + Establish a culturally… more
- Cardinal Health (Albany, NY)
- …effective written feedback + Maintain knowledge of the client's program and product/ service offerings. + Interpret and transcribe inbound and outbound calls from ... + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- YAI (Fairfield, NY)
- …in a variety of settings and in accordance with each person's individualized service and behavior support plans, utilizing support skills for people with moderate to ... any change in behavior, or other signs and symptoms, to a supervisor + Effectively communicates with authorized representative regarding individual progress as… more