- Wolters Kluwer (Albany, NY)
- …the business that supports sales goal attainment. + Utilize sales tech stack including CoPilot (AI), Outreach.io, Gong.io, SalesIntel.io, LinkedIn/LinkedIn Sales ... inquiries from customers and prospects using the applicable sales tech stack application(s) + Work closely with the assigned...+ Work closely with the assigned Account Manager, Customer Service and Billing to solve billing/ service issues… more
- Amazon (New York, NY)
- …work with a wide array of APN Technology and Consulting Partners, from well-established tech giants to innovative startups born in the cloud. You will also have the ... working with Consulting or Technology Storage Partners in a field facing technical role is a plus. - Demonstrated...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- … technician or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as a pharmacy ... process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + Provides resolution… more
- Banfield Pet Hospital (Brooklyn, NY)
- …would impede the doctors in providing world class preventive care and client service . Confer with field leadership and assist with client resolution decisions, ... Shift Lead is to perform the duties of a CSC and/or veterinary assistant/ technician , as well as provide continuity and operational support across all shifts,… more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant...Good understanding of computer systems, mobile devices, and other tech products. - Ability to diagnose and resolve basic… more
- Banfield Pet Hospital (Pelham, NY)
- …would impede the doctors in providing world class preventive care and client service . Confer with field leadership and assist with client resolution decisions, ... Shift Lead is to perform the duties of a CSC and/or veterinary assistant/ technician , as well as provide continuity and operational support across all shifts,… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- … technician or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as a pharmacy ... orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to provide… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- … technician or related certification **Experience:** + Experience in a customer service related field **Job Skill Requirements:** + Broad knowledge of ... and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls...appropriate staff as needed + Provides resolution to customer service issues to ensure member satisfaction + Work with… more
- University at Albany (Albany, NY)
- …for enterprise management of endpoints. + Manage and operate test environments for all service offerings; conduct field tests, as warranted. + Ensure service ... of New York (SUNY) system. The Specialist works on service and project teams in support of the University's...workflows. + Serve as a point of escalation for Field Support Specialists; deploying to the field ,… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …technician or related certification **Experience:** + Past experience in a customer service -related field + Past experience in medical billing environment + ... 12-24 months experience as a pharmacy technician **Attendance Requirements:** + Must be available, and on-time...pharmacy systems + Strong communication skills + Outstanding customer service skills + Excellent organization skills + Ability to… more