- Justworks (New York, NY)
- …3+ years in a support role and/or project management role, preferably within a tech , HR, or service -focused industry, with exposure and experience in program or ... + Education: Bachelor's degree in Business Administration, Communication, or related field preferred. + Customer Service : Strong background in customer… more
- The Salvation Army (Oswego, NY)
- …years of experience in case management or care coordination in the human service field .* Preferred: Combination of education and experience. Bachelors' degree ... and increase in resources* Data Entry and Program Compliance: Must be tech -competent and able to manage multiple database requirements (with training and support).… more
- CVS Health (Albany, NY)
- …and Performance teams play to train our company's highest volume roles. The Field Training Coordinator is a critical team member within the CVS Health Enterprise, ... Excellence (ELD&P) within the Human Resources department and reports to the Field Training Supervisor. Field Training Coordinator will manage colleagues through… more
- Wolters Kluwer (Albany, NY)
- …the business that supports sales goal attainment. + Utilize sales tech stack including CoPilot (AI), Outreach.io, Gong.io, SalesIntel.io, LinkedIn/LinkedIn Sales ... inquiries from customers and prospects using the applicable sales tech stack application(s) + Work closely with the assigned...+ Work closely with the assigned Account Manager, Customer Service and Billing to solve billing/ service issues… more
- Amazon (New York, NY)
- …to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to ... for using Amazon Business solutions * Focus on automating service needs for customers, while working with Product and...Category Management teams About the team The Amazon Business Field team is dedicated to developing solutions inclusive of… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- … technician or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as a pharmacy ... process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + Provides resolution… more
- City of New York (New York, NY)
- …of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant...Good understanding of computer systems, mobile devices, and other tech products. - Ability to diagnose and resolve basic… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- … technician or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as a pharmacy ... orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to provide… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- … technician or related certification **Experience:** + Experience in a customer service related field **Job Skill Requirements:** + Broad knowledge of ... and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls...appropriate staff as needed + Provides resolution to customer service issues to ensure member satisfaction + Work with… more
- University at Albany (Albany, NY)
- …for enterprise management of endpoints. + Manage and operate test environments for all service offerings; conduct field tests, as warranted. + Ensure service ... of New York (SUNY) system. The Specialist works on service and project teams in support of the University's...workflows. + Serve as a point of escalation for Field Support Specialists; deploying to the field ,… more